Oracle DBA

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dsp offers award winning IT Consultancy and Database Managed Services for Oracle, Microsoft SQL Server and Cloud, including Azure. dsp’s mission is to be at the forefront of how databases are managed using its ‘Continuous Maintenance’ vision which embraces automation, devops and Cloud.

dsp’s Consultants offer expert help with formulating strategy, quantifying business benefits, identifying opportunities and implementing solutions that best meet customer requirements using the Microsoft or Oracle Solution Stack.

The candidate will be responsible for assisting customers in the architecture, design and implementation of solutions based on Oracle database, often in complex technical environments. As well as contributing to new solutions, our Consultants are involved in the troubleshooting of existing customer deployments, providing issue resolution and performance tuning expertise, and the production of “next steps” recommendations for removing the root cause of issues. Our consultants are high calibre individuals, who are able to formulate commercially aware designs and articulate these effectively to our clients.

The Consultants also provide production support for mission critical systems and are part of the on-call rota.

It is important that Consultants are commercially aware as we act as trusted advisors on strategic solutions. An understanding of the entire ‘application to disk’ technology stack is of great benefit. dsp approaches work using a ‘dsp Vision’ methodology which requires an aptitude to map out a customer journey to a desired outcome.

The Consultants contribute to the effectiveness of the dsp’s Oracle Community through the creation of white-papers and demonstrations. Their passion to be technically competent drives them to present a compelling image of dsp and its products & services.

Consultants will be expected to keep their knowledge up-to-date via SIG, Conferences and training but there is also an expectation of self-development.

Role & Responsibilities

  • Consultant: Represent dsp onsite at customers as the advisor, architect and implementer.
  • Work with customers and delivery partners to help define and deliver high impact solutions based on the Oracle platform.
  • Act as consultant to our clients in varied engagements which could range from a 2-day piece of consultancy to a 3-month project.
  • Engage in database projects ranging from upgrades to performance tuning and migration to Azure, disaster recovery and high availability.
  • Work with management when necessary to resolve sensitive account issues and to effectively manage customer incidents.
  • Proactively work with the sales team and provide pre-sales.
  • Managed Services Support: Maintain third line support for Managed Clients, responding to tickets and support functions.
  • Assist with support issues as and when required via the Service Desk.
  • Understand and help with the client installs of dsp’s enterprise monitoring solution (UIM).
  • On Call Support: The role will carry an on call element.
  • Keep Oracle certification up-to-date

Key Success Criteria

Achievements and targets will be based upon the following:

  • Customer support SLAs met
  • Successful project delivery
  • Excellent written an oral communication
  • Percentage of time billed to projects

Essential Experience

  • Database system experience, with direct practitioner-level involvement in system architecture, design, implementation, operation and troubleshooting (or most of these)
  • Consulting/services experience – i.e. the direct provision of technical thought leadership and services to external teams, stakeholders or customers
  • Responsibility/accountability for the successful support of key aspects of a large or complex database solution

Personal Attributes

Dsp values above all openness, excellence, reliability.

Primary Technical Skills – DBA

The ideal candidate will have gained the following skills over 5 – 10 years:

  • Oracle Relational Database administration, ideally ranging from version 10g to 12c
  • Architecture, design and implementation of highly-available database solutions such and RAC and FailSafe
  • Database & Application performance tuning
  • Understanding and application of database design techniques
  • Transact-SQL programming skills
  • Understanding of Windows and Unix platforms with some OS administration experience
  • Appreciation for Hardware components

Secondary Technical Skills

  • Large-scale data manipulation and Extract Transform and Load (ETL)
  • Additional database tools such as DBVisit and Oracle GoldenGate
  • Familiarity with SQL Server or other database technologies such as MySQL, PostGreSQL and MongoDb

Special Requirements

Role will be based in our Basingstoke Office, but you may be required to stay away from home during the working week.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indicating of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation.

Get in touch

For more information or to schedule a demo please contact us

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