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DSP’s Database Managed Service versus Yosemite Sam
I know it’s been bugging you – that age old question: what can DSP do that Yosemite Sam can’t do?
Always here to help, we did a simple comparison chart on the differences between our DBA Managed Service and Yosemite Sam:
| Features | DSP | Yosemite Sam |
| Responsiveness | 15 minute response for PI incidents | Sam often gave Bugs Bunny time to foil his intentions by telling them “varmint, Now say your Prayers!” |
| Seamless Integration | Knowledge Transfer and Shadowing process to ensure smooth transition to service | Sam’s lack of attention to detail and foresight often leaves him at a loss.Whilst he rarely falls for the same trick twice, he fails to plan out his strategy and project effectively. |
| Proactive Support | 70% of tickets are proactively logged | Reacts by angrily firing pistols in the air |
| Service Management | ITIL principles followed and all work documented for tickets worked on | Demonstrates violent and aggressive attitudes to management. |
| Good Communication | Honest open communication and transparent pricing structure | Sam relies on noise, volume and an abrupt manner to any circumstance |