News & Events

Filling the gaps in an E-Business Suite Operation

Anyone who knows Oracle E-Business Suite will know it’s comes with an overhead. From a support, implementation and operational perspective.

A typical organisation will rely on a team of Functional Support staff, Developers, Application DBA’s and Tech DBA’s.

The Challenge – is business demand, growth and change isn’t always predictable, and when it is, responding to it effectively isn’t always viable. New Application security threats are released, the business makes an acquisition, suffers seasonal peaks, headcount growth, staff leavers etc. all affect an IT department’s ability to keep the lights on.

The Solution

dsp have a pre-packaged service to help organisations who use Oracle E-Business Suite. With a focus on HR and Financial Applications, our team can provide your team the following

Technical DBA Support – We have a team of Oracle DBA’s who can ‘top up’ your team as and when required. Engagements can be customised to palm off specific BAU tasks (such as Patching or CPU/Storage Monitoring), 3rd line support, or full management of discrete or mainstream databases

Functional Application Support – We have a team of Developers, Application DBA’s and Functional Consultants who can ensure your customisations stay working, maintain applications and respond to end-user incidents. Again, the work could be to ‘prop up’ your team in times of need, or be integrated to take over Functional Support as a service

Development and Customisations – dsp have a team of Developers who can add, change or amend any part of your E-Business Suite implementation. Engagements could be either one-off or pre-packaged based on pre-purchase ‘dspTime’ to be called off as and when needed.

The Catch

The benefits our Managed Services brings is that you get higher levels of service for a fixed or pre-agreed price. We remove the indirect costs and risks in running or expanding an in-house team. And because we already do this and have the team in place, there is no catch.

Get in touch

For more information or to schedule a demo please contact us

Contact us

News

DSP winners at the UK Oracle User Group Awards 2017/18

DSP attended the UK Oracle User Group Partner of the Year Awards last week, and we came away with awards for both categories in which we were nominated

Read more
View All

Event

"Self Managing Databases: Fable, Fantasy or the Future"

Join us for lunch and to hear some war stories from staff and customers with experience of Oracle Database Cloud Service. We'll also understand more about the Autonomous Database and how Oracle will compete with AWS.

Read more
View All

Blog

How to choose the right MSP for Your Business

How has the role of an MSP changed in the past decade, and what should your selection criteria be for choosing an MSP to work with your business?

Read more
View All