Who?

Outsourcing your Microsoft SQL Server Support to dsp means working with an award-winning team, here 24/7 to help you. Our full support service covers Windows and SQL Server database, so we can face and solve different kind of incidents fast and minimising the disruptions and the impact on your business.

By partnering with dsp for Microsoft SQL Server Support, whether the database is in Azure, on-premise or located at a dedicated datacenter, our clients can gain a competitive advantage without the costs of operating a fully functioning 24×7 DBA team or cross training existing consultants. Many organisations use our service to supplement an existing SQL Server DBA team, acting as an elastic resource during times of peak demand.

Our Microsoft SQL Server support service involves extensive proactive monitoring to keep your database optimised. All of this work is performed by Microsoft Certified Engineers who are regularly trained, constantly keeping up to date with shifts in technology and functionality. We’re not just Microsoft specialists, we are trusted Microsoft experts.

dsp provide Microsoft SQL Server support for all versions and features, across a wide variety of windows platforms. Our Microsoft SQL Server DBAs provide the following:

  • Microsoft SQL Server 2000 support
  • Microsoft SQL Server 2005 support
  • Microsoft SQL Server 2008 support
  • Microsoft SQL Server 2008 R2 support
  • Microsoft SQL Server 2012 support
  • Microsoft SQL Server 2014 support

How?

At the heart of our SQL Server support service is our DBA-developed monitoring suite that allows us to be extremely fast in our reactions to potential issues; however, the design of your service, the SLA and the ability to use us in either ‘Fixed-Price’ or ‘Variable’ mode all comes down to tailoring, something that is simply part of the service. Typical elements of a SQL Server Managed Service would include:

  • Site Review and On-Boarding Service
  • 24 x 7 x 365 Performance Monitoring & Alerting
  • Weekly, Monthly or Quarterly Health Checks
  • Pro-active Database Performance Tuning
  • Hotline Support Service
  • Management Information Reporting
  • Continuous Maintenance and Automated Patching
  • Backup, DR, Hosting, Azure-enablement & Security auditing.

Why?

  • Immediate return on investment – outsourcing core DBA services typically reduces operational costs by 40% (up to 70% if your production system is required 24×7).
  • Minimise errors and loss of revenue – our proven SQL Server DBA support team will help you de-risk your technology investment.
  • Increase business agility – with us managing day-to-day system admin, you’re free to concentrate on new projects.
  • Improve efficiencies and maximise uptime – our SQL Server support specialists have experience in clustering, AlwaysOn and mirroring technologies providing outstanding resilience and uptime.
  • Get great results from all versions – whether you’re running the newest database release or an older version, our experience means you’ll get the most from your technology.
  • Make sure your database infrastructure is fit for purpose – our SQL Server health checks build a proactive action plan for developing your high-risk items.
  • Significantly reduce downtime – our customers experience unrivalled uptime and minimal business disruption.
  • Operating System – total environment support, including Windows and Linux, all the way up to the application layer, making incident diagnosis effective and efficient.

Get in touch

For more information or to schedule a demo please contact us

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