Our Microsoft Practise Head talks to us about the ups and downs of his work and how his inspirational Wife helps him through it…
“Working at dsp I am lucky enough to see a lot of interesting challenges on a daily basis. As a Microsoft SQL Server consultant and practice lead, these can range greatly from backup issues, to proposal writing to socialising with my clients. The work is very varied and I love it.
However there are bad days. Days when my perfect SQL architects have to cut a lot of corners because of budgets, working endless hours to get a proposal out, bad client meetings, bad customer feedback…
It is interesting working in technology and especially databases we are actually dealing with companies on a really personal level. Databases are the life blood of organisations. Everyone and everything consumes data, be it reporting, web transactions, CRM systems. Without database companies just grind to a standstill.
Put it another way, the pressure can be immense. A recent example, a client of mine was had moved one of their production databases off to another server a few month ago – without notifying us, a simple mistake. However, that database became corrupted in this new environment the day before a high profile event. I went and check this new environment only to find there was no backups in place, leaving me with no restore options and a corrupted database. The only way to fix it was to potentially break it completely.
Now this is a situation I have not been in often, but I totally dread. Not having a fall back option, a really stressed client at the end of the phone and no option but the “very high risk we lose everything”.
As I was busy trying to repair this database, I found myself thinking of my wife. My wife works as a Neurological Physiotherapist for the NHS, dealing with stroke rehabilitation. Very poorly people go to her on a daily basis to help put their lives back together from devastating injuries. From walking again, regaining speech and just being able to sit upright.
I caught myself thinking, how does she deal with that kind of pressure day in out. What does her bad day consist of if this is one of mine? I lose some transactions, she tells people they will never walk again?
Anyway, database repair was success, phew. Client extremely happy and I get to wear a cloak of a Database superhero for the day (while also setting proper backup routines).
As I go home that night, I regale to my wife how great I was that day and how managed to bring a client back from the brink. As we sit down for tea that evening I spy a bunch of flowers on the table and a card – addressed to my wife with a simple message:
“Thank you for helping my husband get back up onto his feet again; for your belief and tireless work with him. You and your team are amazing.”
While feeling slightly outshone that day, it was great to see us both having a good day. I asked her, if that’s a good day, what’s a bad day? She just replied
“There are no good days or bad days; you just do what you can do”
Since then, my wife has turned into a bit hero of mine. Her calm and poise under pressure is immense and I often think of her now when having a bad day and has made me realise that sometimes, just sometimes, there are bigger things than databases out there.”