As the busy summer period starts to settle in, businesses can start to feel the strain on their internal IT resources. It is during this period that organisations should take measures to prevent their internal IT resources from being overstretched, which could result in decreased application performance, server downtime, and possibly even data loss.
To combat this and to help businesses make provisions for their Oracle or SQL Server database support, we provide a cost-effective and flexible ‘Summer Cover’ support service. This remotely delivered service is designed to support in-house IT personnel while substantially reducing business risk and costs.
Our major strength in providing this service comes from our in-depth Oracle & SQL Server knowledge base. Clients of DSP benefit from database issues being resolved quickly, reliably, and efficiently. We provide 24×7 support as well as a dedicated Account Manager and a Primary DBA to handle your account.
A key feature of our ‘Summer Cover’ package is its flexibility and short duration options (minimum of two weeks). We understand that all organisations are different and require varying levels of support. This is why customers can ‘cherry pick‘ options to suit their organisation – regardless of size and vertical market.
DSP is an Oracle Platinum Partner and a Microsoft Gold Partner, which enables us to provide best-in-class support services. Our team of highly experienced consultants possess in-depth Oracle and SQL Server skills which are extremely difficult to recruit.
Utilising our support service means that your staff can focus on adding value to your business, while we implement advanced methods of support to ensure peace of mind.
If you wish to continue our DBA support service after the summer period, we can offer a 12-month contract and in doing so waiver the Summer Cover fee.
For more information or to schedule a demo please contact usContact us
dsp attended the UK Oracle User Group Partner of the Year Awards last week, and we came away with awards for both categories in which we were nominatedRead more
Join us for lunch and to hear some war stories from staff and customers with experience of Oracle Database Cloud Service. We'll also understand more about the Autonomous Database and how Oracle will compete with AWS.Read more
I’ve seen this question raised about all Cloud providers: you migrate and then WHAM they hike the prices and there isn’t anything you can do about it. We seem to be living in a state of fear!Read more