Client Testimonials

"What makes DSP services work for Ocado is that they are friendly, professional, easy to work with and, more importantly, experts in the Oracle Financials environment. The DBAs, and particularly Narayan, go the extra mile to support us, whether that is working out of hours or chasing our central IT for extra storage! Having been an Apps-DBA, myself, I can appreciate the level of knowledge the DSP DBAs have. The whole DSP team are a pleasure to work with."

Ocado

"It was critical that any solution had the ability to cope with increased demand and sharp rises in requirements without over-committing on the underlying server infrastructure. Any solution that DSP recommended had to have the ability to rapidly adjust, without an excessive upfront cost. Today, it’s far easier for us to say ‘yes’ to a new request from executives. Now we are quite fleet of foot: we can scale up or down easily and transparently control the cost."

Central YMCA

"Working with DSP has helped greatly in our ability to move forward with improvements to our data environments. DSP provided sound advice and guidance regarding our plans, and as a result, we achieved our objectives, thereby strengthening our position for the future. The expertise provided clearly demonstrated a good understanding of our requirements. Working with DSP was an empowering experience, which we appreciate."

The Royal Wolverhampton NHS Trust

"With an ageing and increasingly expensive on-premise hardware model, it was imperative that our business moved to the cloud to realise the benefits of scalability, the right level of performance and commercial flexibility.

DSP’s support on this journey was invaluable to Stonewater — delivering all the necessary technical expertise and knowledge to ‘lift and shift’ the environments onto Oracle Cloud Infrastructure, while working closely with our own internal teams."

Stonewater

"Oracle Database Technology underpins our Fleet Management System, and with the continual business growth and development, we have undertaken a project to re-architect the core infrastructure. Radius has partnered with DSP to help provide a new ODA architecture that allows the necessary performance improvements, license management and scalability capabilities to address our business goals. DSP remains ever-present, supporting our business and ensuring that we maximise the value of our Oracle assets."

Radius

"We were approached by Oracle as they requested an audit of our Oracle estate, with DSP assigned to assist us. Oracle licensing has always been complex, DSP’s in-depth knowledge and long-standing relationship as an Oracle partner helped us assess our licensing situation, identify the areas of non-compliance or inefficiency, and recommend solutions that met our business needs. No Oracle audit is pain-free, but DSP helped us achieve full compliance, completing the audit with a focus on what’s best for RSSB and not their sales team..."

Rail Safety and Standards Board

"After the first APEX training course provided by DSP, all the attendees agreed that the course content and the presenter were excellent. From that point on, when we have required APEX training, DSP has been the go-to provider, and they have continued to provide a superlative level of training. Key points have been the presenter’s depth of knowledge and his ability to go off-topic to discuss other aspects of APEX relevant to the attendees. Attendees have been able to return to the office and instantly put into practice what they have learnt."

Prudential

"Through DSP's experience and expertise, the level of database support and monitoring now provided to our customers has dramatically improved. This has resulted in far greater confidence levels from ourselves and our customers in how databases are maintained and managed. DSP's monitoring tool provides a shared view across all databases, and any issues are swiftly and proactively acted on by DSP. Since engaging DSP, we have regularly utilised their database experts to resolve issues, alleviating potentially critical issues with production systems."

LVS

"DSP provided an extremely valuable service giving us insight into our Oracle setup that we were not aware of. I was impressed with the level of attention they gave us, considering the service is free, and it gave me the confidence to continue working with them after the review. Since then, DSP has supported us with their License Advisory Service to mitigate any non-compliance risk and to help define and deliver on our Cloud migration strategies. I would not hesitate to recommend DSP to any Oracle customer if they are considering their services."

Tungsten Network

"During the past 2 years, we have engaged with DSP to deliver several distinct work packages that have formed part of a large government project. For this, DSP has had to adapt to the Agile working practices and deliver to the standards required by this demanding client. We have found that DSP consistently exceeds customer expectations and delivers high-quality code on time and to the required standard. They stand out as a team and are able to use technology to deliver innovative solutions to complex problems. As an organisation, they are engaged with the developer community and understand the importance of contributing to the community knowledge base. For the standard of delivery and customer service, I would give DSP a 5-star rating."

Government Agency

"DSP has supported us for over 10 years and has helped us transform the business into a global leader in wetstock management. Oracle is a business-critical component of our infrastructure, and we rely on DSP managed services to maintain performance and availability whilst ensuring that the platform scales in line with our business growth. We’ve benefited from DSP's deep knowledge and expertise in Oracle management to identify bottlenecks and resolve any issues without impacting the business, whilst also keeping costs down. Over the last 5 years, we’ve seen a staggering change in our system performance, and by continuous support of DSP, we are confident that we will be able to achieve our growth plans using their state-of-the-art systems."

Fairbanks

"Java development has been, and will remain, a fundamental component to our development strategies, but we needed an alternative to deliver data-centric applications faster to the business. APEX was selected, and we chose DSP to help support us by onboarding our developers to make sure we gain maximum value from the framework.

DSP not only provided training and coaching to our team, but we also outsource development projects to them rather than the traditional approach of hiring a contract resource. Their development team is second to none, can execute on a request for resources quickly and provides us with consistency at an extremely competitive rate."

Government Agency

"At BMI Healthcare, Oracle Application Express (APEX) is used as a core development platform alongside Oracle PeopleSoft ERP and other Oracle products. APEX provides BMI with a robust and cost effective rapid application development platform to create visually attractive, yet highly functional, applications much faster and more efficiently than other tools we evaluated.There is no complex middleware and infrastructure to deploy, so coupled with the benefit that APEX is a no-cost feature of the Oracle Database, APEX helps keep our total cost of ownership as low as possible. Whilst our own developers are experts in APEX, we work with DSP as our Oracle partner to benefit from their flexibility and expertise to accelerate our use of APEX and assist us with other Oracle products. We specifically benefit from their APEX development resource and is our preferred route to delivery than hiring independent contractors."

BMI Healthcare

"MDM specialises in interpreting global regulatory disclosure rules for finance and investment companies. The company provides MDM Shareholding and Disclosure System, an automated monitoring solution for financial institutions that are required to disclose details of shareholdings to financial regulators, ensuring that they always remain fully compliant with worldwide disclosure rules. Customers include investment banks, asset managers, and investment managers across the globe.

We chose Oracle for its scalability, flexibility, and reliability, as well as its strong reputation in the financial services sector. Speed of deployment was also critical, and by choosing Oracle Application Express and hosting in the Oracle Cloud, we were up and running within just a couple of months.

DSP is our partner of choice for APEX development and Managed Cloud Services; they have a large team with expertise and a deep understanding of APEX and Oracle Cloud, and were the right choice to entrust this critical development plan with. We have a great relationship with DSP, and the team really understands and supports our business."

MDM Compliance Systems

"The partnership with DSP, KIER IT and KIER Business Teams will strengthen our capability and service to our customers and employees by ensuring continued improvements and delivery of change work and projects, supporting skills and expertise across our Oracle ERP Solution. It has been a breath of fresh air, they are proactive, deliver on their promises, and are an intellectual sounding board when we need them. It is a real pleasure to work with an IT partner we can really trust."

Kier

"I just wanted to provide feedback on my gratitude to the DSP DBA and Service Manager for their work on our recent Oracle DB migrations, which they managed with absolute professionalism and attention to detail. We couldn’t have been happier with the smoothness of the multiple migrations undertaken over a few weeks and without one unplanned outage, which is testament to the planning, communication, and implementation skills."

Suffolk County Council

"BUUK's mission is to earn customer loyalty and drive business growth by providing consistently excellent service. DSP and their team of specialist Oracle DBAs have been long-term partners helping us achieve this by ensuring our systems remain available to our customers 24x7. During the time we’ve worked with DSP, they’ve built a level of trust regarding their commitment, knowledge and advice for the benefit of what we do at BUUK. This trust is important to us as an organisation."

BUUK Infrastructure

"As the relationship matured, it was clear that one skill enabled the other. For technical expertise, I can’t fault them....Excellent!

...Selecting a company like DSP is the best option as you receive a tailored database service. Generalists are not focused on the aspects required."

EDM Group

"Torbay Council has been a customer of DSP for over 6 years, they have shown to be a supportive Managed Service Partner, by going a step further in a timely and professional manner.

This has meant no hesitation when renewing our contract and continuing to work together.”

Torbay Council

"University of Gloucestershire has worked in partnership with DSP to carry out database health checks and subsequent work across key business systems.

The consultants and our key point of contact at DSP have been professional, efficient and friendly, often going the extra mile."

University of Gloucester

"DSP's expertise with APEX development, paired with their always-on managed services package, gave us a stable and performant solution. The development process was seamless and efficient. They took the time to listen to our needs, offering innovative solutions and insightful suggestions that greatly enhanced the final product.

Beyond the technology, the partnership with DSP has been excellent. Their full Oracle stack managed service, combined with the expertise, provided us with an easy-to-deploy, multi-tenant platform to deliver the application to our customers. This gives us a highly available, secure platform that scales seamlessly as we add new clients. With their proactive support across infrastructure, database, and application layers, our clients experience fast deployments – they can access the platform within hours of signing! It's easy, repeatable, and scalable – a perfect match for our rapid growth, and it allows us to deliver the best service to our users."

Roommatch Solutions

"The MoG changes were unexpected, which meant that we had to mobilise very quickly in order to deliver significant changes in extremely challenging timescales. Having a trusted partner that we could engage with from the outset of the planning and being able to lean on each other’s organisation’s skills enabled us to develop a solution that could be jointly delivered at pace. Having formed true agile teams, we were able to meet our key objectives and deliver new ledgers and HR structures for our new client departments. The strength of the relationship meant that the delivery felt like one team. The openness, flexibility and collaboration from DSP with UKSBS has enabled a successful delivery for our Whitehall clients.”

UKSBS

"Having an urgent SQL performance issues we engaged with DSP for the first time having heard good things. We engaged them for a full SQL health review, the team were quick and professional when trying to understand our needs before quickly diving into a full review.

Once the review was completed, we were provided with a detailed report describing the found concerns and, in most cases, steps for resolution.

Having followed everything they put in the document, our issues went away and our user satisfaction for the affected applications massively improved."

Synergy Flavours Ltd

"We approached DSP to provide a health check for our recently implemented Oracle Cloud ERP solution. From the very first meeting, they brought experts to the table to discuss best practices and share their experience of supporting and delivering solutions to other customers. The health check itself was tailored to our needs and included workshops to understand our pain points with ad-hoc training provided by DSP, where we identified it was required. DSP consultants were patient and accessible throughout the engagement. It was a pleasure working with the DSP team, who took the time to understand our business as well as how that was applied to our ERP processes. I would recommend DSP to any customer who would like guidance on Oracle Cloud ERP.”

Nala Renewables

"DSP has been instrumental in designing, building and deploying an Oracle Cloud-based solution for our customer. DSP worked with the technical teams at the client to understand the architectural requirements of the application deployment and designed a migration solution for the critical applications to OCI. DSP has provided ongoing professional services resources to implement further changes and amendments as the lifecycle of legacy and new applications have dictated. To enhance the original build and deployment, DSP provides a proactive managed service for the OCI and associated Oracle Databases to ensure optimum performance and availability of the platform. This involves proactive monitoring at all layers and fully managed services and support with a defined customer SLA. The collaboration with DSP has seen a stable and performant application environment for the client and the highest levels of customer satisfaction."

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