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ISV Support and Services

Are you an ISV looking to accelerate your growth?

ISV Support and Services

Bespoke Support for Independent Software Vendors

ISVs are at the core of our business. We have a dedicated ISV practice, who relish the opportunity to help accelerate growth and add value; through the multiple ISV solutions, services and support DSP-Explorer offers.

We offer a range of unique services tailored specifically for ISVs, spanning across building, maintaining and managing your application and environment. We have numerous Oracle accreditations, as well as multiple Microsoft competencies, and we are proud to be the UK's only Oracle MSP & Microsoft CSP. 

We understand that every business is different, with their own unique needs, which is why we build out bespoke packages and services for every independent software provider we work with. 

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Build

With our industry leading, award-winning, fully certified teams of DBAs and APEX developers, we can support you in the build/modernisation of your application through Oracle APEX, or build your customers an optimised cloud environment with our experienced team of DBAs.
 

Maintain

Maintaining the health of your application and your customers database environment is crucial. As you'll be aware, a problem with your application often lays in the database layer which is why it's vital to maintain your customers environments. Through our database health checks and performance tuning offerings, we can help maintain your customers environment to optimise uptime.

Manage

Through our award-winning managed services team, we can wrap your application in a fully managed service to support your customers environment & application on a 24x7x365 basis. Let DSP-Explorer keep the lights on, and you can focus on innovation and customer service!

Our Full Range of ISV Support and Services

Managed Cloud Services

A common goal for an ISV is to be able to operate a SaaS business model, meaning the ability to have their application cloud-ready and available on a subscription-based business model. At DSP-Explorer, we have a wealth of experience in making that goal a reality, moving your application into a public cloud environment and consequently transforming your business model while making your application more attractive to your end-users. DSP-Explorer can then manage your customers cloud environments and databases on a 24x7x365 basis.

Database Managed Services

Oracle & SQL Server Managed Services are a core service of DSP-Explorer. We are proud to have industry renown teams of fully certified, experienced DBAs. Our teams of award-winning DBAs will monitor your customers database environment on a 24x7x365 basis while abiding by strict SLAs.

This is a particularly popular service to our ISV customers as innovation is so important to you. By enrolling in an ISV Database Managed Service, it allows DSP-Explorer to focus on keeping your customers lights on and allows your internal IT team to focus on innovation and the growth of your business.

Oracle APEX

APEX (Application Express) is Oracle's leading RAD (Rapid Application Development) tool. It's a low-code development tool that is able to deliver state of the art applications, deployable on browsers, smartphones & tablets. Oracle APEX is a no-cost feature of the Oracle database and it also includes slick reporting capabilities and dashboards.

Many ISVs are turning to Oracle APEX to modernise current applications or build new apps. Others are migrating their Oracle Forms to APEX to improve UI and to ensure their application can run smoothly on any browser, unlike Oracle Forms.

Oracle Licensing

Oracle Licensing is known to be a complex, time consuming and often costly exercise, and even more so when it comes to ISVs! We offer a range of different Oracle Licensing services specifically for ISVs – as we understand that you want to use that time and money to improve your application, not dealing with Oracle licenses.

Whether you have an upcoming audit and want to ensure you’re compliant, or you need to purchase new licenses and want to ensure you have the most competitive price – speak to our team of licensing specialists today.

Database Health Checks

As you’re already aware, the performance of your application is heavily dependent on the performance of your customers database. If their database isn’t performing to its full potential, then neither is your application.

We offer Database Health Checks for ISVs on flexible terms, these can be wrapped into a managed service, or they can be executed on an ad-hoc basis as required. This is one of our most popular services with ISVs as it takes the worry about your customers database away and allows you to fully focus on your application.

Database Performance Tuning

Is your customers' database not performing optimally? Or has a recent database health check highlighted some performance issues? We offer performance tuning on an ad-hoc basis to your customers for when they suffer performance issues. It's a good feeling to have a database specialist at hand when performance issues strike!

Data Science Services

ISVs are in a unique position regarding the amount of data your application produces. However, research suggests only a very small proportion of business’s use that data to enhance their competitiveness and improve their business. At DSP-Explorer, we have an elite team of data scientists who can take your company’s data, apply machine learning and allow you to make data-driven decisions.

Advanced ISV Services

Application providers are at the core of our business, we have a dedicated ISV practice with a mission to help boost your business's growth. As well as all of the core services we have offered above, at DSP-Explorer, we like to go above and beyond, which is why we offer advanced services to select ISVs.

From quarterly strategic meetings with our CTO, to Google Ads crash courses from our Director Of Marketing. We'll even pitch your application to our current (300+) customer base! Or maybe you just need to be put in contact with the right person at Oracle or Microsoft?

Get in Touch Today

Interested in one of our bespoke ISV services? Complete the form below to get in touch with our ISV team.

 

The DSP-Explorer Difference

The UK's Only Oracle MSP & Microsoft CSP

DSP-Explorer are proud to be the UK's only Oracle Partner with Managed Service Expertise and Certified Microsoft Cloud Service Provider.

Dedicated ISV Practice

We have a dedicated ISV practise to ensure you get the care and attention needed. Our experienced ISV team is made up of fully certified, Oracle & Microsoft and AWS specialists.

25 Years Experience

DSP-Explorer have over two decades of experience in delivering support services to application providers. Winning over 50 industry renown awards over the years as well!

ISV Resources

On-Demand ISV Accelerator Programme Webinar

Discover all about our ISV Accelerator Programme through this on-demand webinar hosted by DSP-Explorer ISV Account Director, James Peck, who is joined by CTO, Phil Brown and Development Services Director, Simon Greenwood. Understand how DSP-Explorer make a difference to application providers, and what a bespoke plan could look like for your business.

ISV Support and Services

Contact Us Today!

Interesting in speaking to somebody from our ISV Practice? Get in touch today using the form below!