Customer Driven SQL Server Managed Services

As a trusted Microsoft Gold Partner, DSP have been leading the way in SQL Server Managed Services for over a decade – supporting SME’s to large organisations across a variety of vertical markets.

Based in London, we deliver a pro-active service across our entire UK and international customer base, implementing continuous database optimisation and availability through industry leading solutions.

On site, hybrid or in the cloud, we have the technical resource to manage your SQL Server estate on a 24*7 basis providing our customers a with a robust and highly optimised data platform.

SQL Server Support: Key Features

Whilst organisations may use similar technologies, their support requirements will always differ. We understand this. At the heart of our SQL Server support service is our DBA-developed monitoring suite which allows us to be lightening fast in our reactions to potential issues; however, the design of your service, the SLA and the ability to use us in either ‘Fixed-Price’ or ‘Variable’ mode all comes down to tailoring, something that is simply part of the service.

Typical elements of a SQL Server Managed Service includes:

• Site Review and On-Boarding Service
• 24 x 7 x 365 Performance Monitoring & Alerting
• Weekly, Monthly or Quarterly Health Checks
• Pro-active Database Performance Tuning
• Hotline Support Service
• Management Information Reporting
• Continuous Maintenance and Automated Patching
• Backup, DR, Hosting, Azure-enablement & Security auditing

Customer Success Story

DSP helped EDM redevelop their core SQL Server systems to achieve a future-proof, scaleable data platform and now manage that database infrastructure 24 hours a day.

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Continuous SQL Server Uptime

Our Microsoft SQL Server support service involves extensive proactive monitoring to keep your database optimised. All of this work is performed by Microsoft Certified Engineers who are regularly trained, constantly keeping up to date with shifts in technology and functionality. We’re not just Microsoft specialists, we are trusted Microsoft experts.