Looking for Oracle Managed Services?
DSP is a highly accredited specialised Oracle Managed Services provider. By partnering with us you will be supported around the clock whilst also reducing operational overheads by up to 70%.
Contact us about Oracle Managed Services today.
25 Years of Oracle Managed Services
As a leading Oracle accredited partner, Oracle Managed Services are at the core of our business. For over 25 years, we’ve offered 3rd party specialist Oracle support built around our customers’ needs, with a proven track record of customer success. In fact, we were the first Oracle MSP in EMEA to gain an Oracle Managed Service Expertise accreditation.
We really have seen it all - whether onsite, remote, cloud, or legacy, our specialised Oracle consultants will have come across your situation before.
Our Oracle database support services are trusted by over 200 enterprise and mid-sized clients, helping them reduce IT costs by as much as 70% and increase the resilience of their critical Oracle-based applications. Our proactive and preventative managed services tools reliably manage, maintain, support, and administer your Oracle database environments around the clock, giving complete peace of mind for your database.
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What makes our Oracle Managed Services so good?
Preventative analytics
Prevention is better than cure. Our Oracle Managed Services deliver actionable insight and predictive analytics. We use our state-of-the-art managed service tools to proactively ensure that your enterprise workloads are as efficient as possible.
Instant ROI
Outsourcing core DBA services causes an instant reduction in costs. Typically, you can expect to reduce operational costs by between 40% - 70%. Many of our customers reinvest this resource into areas of innovation within the business.
Total environment support
Our Oracle managed services cover complete data platform support. From operating system support (Windows, Linux, and Unix) through to the application layer. This makes our incident diagnosis particularly effective and efficient.
Round the clock support
We'll work whenever you need us to - so you don't have to. Our team of DBAs, across the UK use cutting edge service management tools to identify severity 1 issues immediately so that overnight processes are not hindered.
An 'always on' service
Unlike an in-house team, we don't take holidays, sick days or even sleep! And, our collective knowledge far surpasses that of one or two individuals - with no knowledge loss should someone move on to a different organisation.
Oracle specialist providers
Oracle Database is in our DNA. We have more Oracle database and cloud accreditations than any other Oracle partner worldwide - so you know that your database is in a safe pair of hands with our specialised Oracle experts.
A collaborative approach
We know that success is about teamwork. We'll work in partnership with your in-house teams, your application provider and even our own competitors to best align our collective skills and knowledge to do what's best for your database.
Key benefits of DSP Oracle managed services
Whilst organisations may use similar technologies, their support requirements will always differ. We understand this. At its heart, our Oracle Managed Services are a DBA-developed monitoring suite that allows us to be lightning fast in our reactions to potential issues.
However, the design of your service, the SLA, and the ability to use us in either ‘Fixed-Price’ or ‘Variable’ mode all comes down to tailoring, something that is simply part of the service.
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Site Review & On-Boarding Service
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24x7x365 Performance Monitoring & Alerting
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Monthly or Quarterly Database Health Checks
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Pro-active Database Performance Tuning
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24x7 Hotline Support Service
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Access to Technical Data Analysis
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Automated Patching and Continuous Maintenance
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Backup, DR, Hosting, Cloud-enablement and Security auditing
Frequently Asked Questions
Will I really get an instant ROI?
The short answer is yes. The ROI could come from the fact our contract would be cheaper than hiring your own team of internal DBAs, or from the ROI you'll get from the optimisation of your environment.
On average, a database managed service can cut your costs by 40%, however, we do have cases where it cuts costs by up to 70%!
How do you guarantee high levels of service?
Our SLAs don't just focus on break/fix. Talk to us about our pro-active analytics and meaningful visual metrics which demonstrate the difference we are making over time.
Legacy support is straightforward, but how do you cope with supporting Oracle databases in cloud environments?
Our support systems are platform agnostic. In our opinion delivering a successful support service comes down to a well planned service take-on; we spend more time than most in getting things right from the start.
Take a look at some of our Oracle Managed Services projects...
BFC Bank: Oracle Database Support
Discover how DSP supported BFC Bank with their Oracle Database, resulting in a fully optimised database with round-the-clock service.
London North East Railway: OCI Build and Support
DSP conducted an OCI PoV and migration for LNER with ongoing support which resulted in reduced data loading speeds and improved scalability.
DSP: Oracle Customer Success
"Our relationship now is so much more than just client-and-supplier; it is a genuine partnership. It’s more valuable to us as it means we grow and develop as an organisation while working with DSP."
IT Manager | BRITA UK
“DSP provided an extremely valuable service giving us insight into our Oracle setup that we were not aware of. I was impressed with the level of attention they gave and it gave me the confidence to continue working with them after the review."
Tungsten Network
"We live and breathe this every day but it was really impressive how quickly DSP got on board with our systems and processes in order to start delivering results from the outset."
Head of Infrastructure | Zopa
Contact us Today
Want to discuss our Oracle Managed Services with an Oracle Account Director? Or maybe you'd like to schedule a reference call with one of our current managed service customers? Fill out the form below and we'll be in touch shortly!