How it works

Oracle Support

Scroll down

dsp’s Oracle Support provides one of the most advanced Oracle Support Managed Services in the UK today. We have achieved this through a blend of outstanding technical know-how combined with industry leading monitoring and reporting capabilities wrapped around a team of our pro-active account managers.

Our alert reporting solutions has been built from the ground up with the ability to monitor any database appliance environment. By implementing a ‘traffic light’ system, we are able to deliver tolerance alerts to ensure issues can be resolved prior to any form of business impact – giving us the ability to react quickly around the clock.

Due to the breadth and scope of our services, Oracle Support from dsp can be delivered in a variety of ways depending on your need and preference:

  • Continuously through numerous remote access methods
  • On the phone and through our ticket support system
  • On your premises

By connecting your infrastructure to our Support Operation Centres via secure site-to-site VPN using the latest encryption connection techniques, our customers have peace-of-mind that their mission critical systems are 100% secure and in safe hands.

Oracle Support is core to our managed services and we can enhance this service through:

  • Regular Oracle Health Checks
  • Bespoke Reporting
  • Performance Audits
  • Capacity planning
  • Security intrusion testing

Get in touch

For more information or to schedule a demo please contact us

Contact us


dsp drives up its share of the Database MSP Market with
record contract growth and 2nd acquisition

DSP firmly established itself as one of the UK’s fastest growing proactive Database MSPs during 2016, signing £2.1m of new contracts and making its second acquisition, the Oracle DBA support division of IT Services provider ITSB.

Read more
View All


Applications on Oracle Database Appliance (ODA)

A main goal... how to future proof your applications environment through Oracle while becoming more efficient in terms of costs and productivity.

As well as the option of developing the fundamental steps you need to take to get ...

Read more
View All


How database failure can impact your business

It's the greatest fear of CTOs and IT Managers alike – the loss or failure of valuable data. To appreciate the importance of data protection, businesses need to properly understand the consequences a database failures can bring.

Read more
View All