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Oracle Database Support

The UK's Leading Provider of Oracle Database Support

Oracle Managed Services

Pedigree in Oracle Database Support

DSP-Explorer excels in Oracle support, it's what we have been doing for over 25 years. We are proud to have grown a reputation of being the UK’s leading Oracle Managed Services Partner with a proven track record of customer success. Our services are employed by over 200 enterprise and mid-sized clients to reduce IT costs and increase the resilience of their critical Oracle-based applications. The availability of your database infrastructure, whether on-premise or in the cloud, is our priority. Our Oracle support team has the tools to manage, maintain, support, and administer your Oracle database environments around the clock.

Our Oracle support service involves extensive proactive monitoring to keep your database optimised. All of this work is performed remotely by our UK based Oracle Certified Professionals who are regularly trained – constantly keeping up to date with shifts in technology and functionality. We’re not just Oracle specialists, we are trusted Oracle experts.

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Oracle Database Support: Key Features

Whilst organisations may use similar technologies, their support requirements will always differ. We understand this. At its heart, our Oracle support service is a DBA-developed monitoring suite that allows us to be lightning-fast in our reactions to potential issues.

The design of your service, the SLA, and the ability to use us in either ‘Fixed-Price’ or ‘Variable’ mode all comes down to tailoring, something that is simply part of the service. The Benefits of an Oracle Managed Service include:

  • 24 x 7 x 365 Performance Monitoring & Alerting
  • Monthly or Quarterly Health Checks
  • Pro-active Database Performance Tuning
  • Hotline Support Service
  • Management Information Reporting
  • Continuous Maintenance and Automated Patching
  • Backup, DR, Hosting, Cloud-enablementn and Security auditing
  • Site review and on-boarding service

"Oracle is a business-critical component of our infrastructure, and we rely on DSP-Explorer’s managed services to maintain performance and availability whilst ensuring that the platform scales in line with our business growth.

We’ve benefitted from DSP-Explorer’s deep knowledge and expertise in Oracle infrastructure management to identify bottlenecks and resolve any issues without impacting upon the business, whilst also keeping costs down."

Oracle Database Support

IT Director
Fairbanks

Why choose Oracle Database Support from DSP-Explorer?

  • Immediate return on investment – outsourcing core DBA services typically reduces operational costs by 40% (up to 70% of your production system is required 24×7).
  • Minimise errors and loss of revenue – our proven Oracle DBA support team will help you de-risk your technology investment.
  • Increase business agility – with us managing day-to-day system admin, you’re free to concentrate on new projects.
  • Improve efficiencies and maximise uptime – our Oracle support specialists have experience in RAC, DataGuard and clustering, providing outstanding resilience and uptime.
  • Get great results from all versions – whether you’re running the newest database release or an older version, our comprehensive expertise means you’ll get the most from your technology.
  • Make sure your database infrastructure is fit for purpose – our Oracle health checks build a proactive action plan for developing your high-risk items.
  • Significantly reduce downtime – our customers experience unrivalled uptime and minimal business disruption.
  • Operating System – total environment support including Windows, Linux, and Unix, all the way up to the application layer, making incident diagnosis effective and efficient.
Oracle Database Support

Oracle Database Support Customer Example

In 2015, we were approached by a financial services leader to support their Oracle Database. Now over 5 years later, we are still supporting them, as well as helping them to grow and expand their environment.

ISV Database Managed Services

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