Oracle EBS Managed Services

DSP is a leading Oracle-accredited partner. Oracle EBS managed services are at the heart of what we do, and we have a long-established track record of customer success, of which we’re very proud. In fact, we were the first Oracle MSP in EMEA to gain an Oracle Managed Service Expertise accreditation. We provide third-party specialist Oracle E-Business Suite support around our customers’ specific requirements.

Our Oracle EBS managed services are trusted by over 100 enterprise and mid-sized clients, helping them reduce IT costs by as much as 70% and increase the resilience of their mission-critical applications.

We are especially proud of our EBS specialists, who really have seen it all, whether onsite, remote, cloud, or legacy – the ideal supplement to your existing team or to outsource entirely.

Our proactive and preventative managed services are available to reliably manage, maintain, support, and administer your EBS application whenever needed, giving you complete peace of mind for less than the cost of an in-house DBA.

High-quality & consistently focused services
Guaranteed incident resolution and response times
Service Level Agreements (SLAs) beyond incident management
Guaranteed effective security, maintenance and performance
Wide range of Oracle services

King's College Case Study

DSP partnered with King's College to provide ongoing support and optimisation for their Oracle EBS system. The case study outlines the specific challenges faced by King's College, such as system performance issues, lack of internal resources, and compliance requirements, and how DSP addressed these challenges through their managed services.

Suffolk County Council Case Study

DSP worked with Suffolk County Council to offer comprehensive support and optimisation for their Oracle EBS system. The case study stresses the exact challenges faced by the council, such as system performance issues, complex reporting requirements, and limited internal resources, and how DSP addressed these challenges through their managed services.

"We chose Claremont (now DSP) as they help and encourage in-house learning which strengthens our team. They also provide a very flexible model which has saved us a lot of money which can then be re-invested back into our business to help our end customers."

IS Supplier Relation Manager | Home Group

“We approached Claremont (now owned by DSP) to assist us with our Oracle E-Business Suite R12.2 upgrade. As a collaborative project, Claremont was an excellent partner to work with, providing invaluable support throughout the whole process. We would have no hesitation in recommending them to other universities and public bodies.”

Deputy CEO | Middlesex University

"Claremont (now DSP) has been an excellent partner. They are highly proactive in their response; resolving problems quickly and their service levels are consistently good. We would have no hesitation in recommending their services to other large complex businesses such as ours."

Head of Information Systems | Shannon Group

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