Searching for a proactive Oracle Database Managed Service?

We offer flexible solutions for your unique database management needs: Outsource or Cosource.

Outsource: Entrust your entire Oracle database management to us. We handle all aspects of database administration, ensuring worry-free management, 24/7/365 with significant cost savings.

Cosource: Our collaborative approach seamlessly integrates with your team, taking on routine and time-consuming tasks. We provide round-the-clock support at a fraction of the cost of hiring additional personnel, freeing up your internal team to drive innovation.

We aim to ensure the uninterrupted performance of your Oracle databases. We passionately believe that prevention is better than cure and therefore always aim to solve problems before they become issues.

Our advanced monitoring systems keep a vigilant eye on your database environment, detecting potential issues before they impact your operations. When incidents do occur, our expert team springs into action 24/7, swiftly resolving issues to minimise downtime and ensure the smooth functioning of your Oracle databases.

We prioritise the security of your environment and demonstrate this through stringent security standards. Our ongoing certifications in ISO 27001:2013 and Cyber Essentials Plus attest to our commitment to upholding the highest information security standards. Security best practices are ingrained in our culture, and all staff undergo regular security awareness training to keep security at the forefront of our operations. Our dedicated Group Risk & Compliance Manager ensures that security measures are consistently implemented and improved to address evolving threats.

Our Oracle Database Managed Service begins with a thorough site review, ensuring we understand your unique database environment and requirements. We provide a dedicated take-on team that guides you through the onboarding process seamlessly. You'll gain access to our Customer Resource Portal where you can watch tutorial videos on how to use the Customer Support Portal including raising tickets and service requests. Our joint execution plan is meticulously documented, ensuring that all stakeholders are aligned and expectations are clear.

Regular health checks are an integral part of our service, ensuring the continuous optimisation of your database systems.
We conduct thorough assessments to identify any areas that require attention, from configuration settings to database objects.
Our health checks are designed to keep your systems running optimally and reduce the risk of performance bottlenecks.

Our team of highly skilled DBAs specialise in proactive database performance tuning.
We go beyond monitoring and actively identify and address potential performance bottlenecks.
Through tuning, we ensure that your Oracle databases consistently deliver peak performance, enhancing the efficiency of your operations.

We take a holistic approach to database management, including critical tasks like backups and disaster recovery testing. Our team ensures that your data is securely backed up, and we regularly test your disaster recovery plans to guarantee rapid recovery in case of unexpected events.

We also manage patching to keep your database systems up-to-date and secure, while security audits help safeguard your data from threats.

Stay informed and in control with detailed management information reporting. Our reports provide valuable insights into your database performance, empowering you to make data-driven decisions. With comprehensive reporting, you can track the health and performance of your databases over time.

Using a managed service provider enables businesses to achieve substantial cost savings through economies of scale. Typical cost savings are around 40%, however, we have had instances of savings of up to 70%!

With DSP, your database is in the hands of a team of skilled DBAs, eliminating the reliance on a single individual. A support system that minimises risks and maximises uptime.

Empower your internal IT team to unleash their full potential by freeing them from the mundane tasks of day-to-day database management. Our comprehensive database management will not only optimise database performance but also boost efficiency, allowing your IT team to focus on what truly matters – driving growth and spearheading innovation.

Take advantage of the knowledge and expertise of our incredibly talented team of database administrators. With a combined experience of over 200 years and more than 100 Oracle certifications, we are confident that we boast the best group of Oracle DBAs in the country. Our dedicated professionals are prepared to assist you with any database-related obstacle you may face, whether that's performance optimisation or troubleshooting.

Our efficient support framework leverages cutting-edge automation technology to effortlessly streamline issue resolution and seamlessly handle support ticket management. With our innovative approach, we minimise response times and maximise customer satisfaction, allowing our customers to focus on their core operations while we take care of their support needs. Experience unparalleled efficiency and productivity with our automated support process.

Say goodbye to the worries of what happens to your database environment when your DBA clocks out for the day, goes on holiday or calls in sick. With our Oracle Database Managed Service, we've got your back 24/7/365.

While the average DBA works 252 days a year, for 8 hours a day, totalling 2,016 hours annually, our expert team of DBAs at DSP are at your service every single day of the year, around the clock, adding up to 8,760 hours a year! That means your database environment will receive an impressive 6,744 extra hours (equivalent to 281 extra days!) of dedicated support each year with our Oracle Database Managed Service!