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Searching for a proactive Oracle Database Managed Service?

Unlock peak performance and reliability for your Oracle databases while reducing IT costs by up to 70% with DSP's Oracle Database Managed Service.

Oracle Database Expertise
Cloud Database Management Expertise
Exadata Expertise
Database Performance Tuning Expertise

25 Years of Oracle Managed Services

At DSP, our Oracle Database Managed Service offers worry-free database management. Our comprehensive offering is designed to simplify Oracle database administration, allowing you to focus on your business. With a dedicated team, 24/7 monitoring, and proactive performance tuning, our service covers all aspects, ensuring the seamless operation of your Oracle databases.

The outcome for our customers is clear: unmatched peace of mind and optimised database performance. By choosing DSP, you eliminate single points of failure, reduce costs by up to 70%, and free your internal staff from mundane database management tasks. Our team of skilled DBAs are always at your service, and our streamlined support processes ensure efficient issue resolution.

DSP stands as the epitome of excellence in Oracle support and solutions. Holding the most Oracle certifications in EMEA and being the first Oracle CMSP partner in the region, we bring unparalleled expertise to the table. With the longest-standing presence in the UK and the largest Oracle technical team in the country, we're your trusted ally for Oracle success. We are proud to have built strong partnerships with over 200 Managed Service customers who have placed their trust and reliance in us to effectively manage their Oracle Database environment.

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DSP: Oracle Customer Success

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Oracle Managed Services Customer
Oracle Managed Services Customer
Oracle Managed Services Customer
Oracle Managed Services Customer
Oracle Managed Services Customer

"Our relationship now is so much more than just client-and-supplier; it is a genuine partnership. It’s more valuable to us as it means we grow and develop as an organisation while working with DSP."

IT Manager | BRITA UK

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“DSP provided an extremely valuable service giving us insight into our Oracle setup that we were not aware of. I was impressed with the level of attention they gave and it gave me the confidence to continue working with them after the review."

Tungsten Network


"We live and breathe this every day but it was really impressive how quickly DSP got on board with our systems and processes in order to start delivering results from the outset."

Head of Infrastructure | Zopa

Key Features of our Oracle Database Managed Service

Flexible Contract Models

We offer flexible solutions for your unique database management needs: Outsource or Cosource.

Outsource: Entrust your entire Oracle database management to us. We handle all aspects of database administration, ensuring worry-free management, 24/7/365 with significant cost savings.

Cosource: Our collaborative approach seamlessly integrates with your team, taking on routine and time-consuming tasks. We provide round-the-clock support at a fraction of the cost of hiring additional personnel, freeing up your internal team to drive innovation.

Proactive Monitoring and Incident Resolution

We aim to ensure the uninterrupted performance of your Oracle databases. We passionately believe that prevention is better than cure and therefore always aim to solve problems before they become issues.

Our advanced monitoring systems keep a vigilant eye on your database environment, detecting potential issues before they impact your operations. When incidents do occur, our expert team springs into action 24/7, swiftly resolving issues to minimise downtime and ensure the smooth functioning of your Oracle databases.

Robust Security Standards

We prioritise the security of your environment and demonstrate this through stringent security standards. Our ongoing certifications in ISO 27001:2013 and Cyber Essentials Plus attest to our commitment to upholding the highest information security standards. Security best practices are ingrained in our culture, and all staff undergo regular security awareness training to keep security at the forefront of our operations. Our dedicated Group Risk & Compliance Manager ensures that security measures are consistently implemented and improved to address evolving threats.

Streamlined Onboarding

Our Oracle Database Managed Service begins with a thorough site review, ensuring we understand your unique database environment and requirements. We provide a dedicated take-on team that guides you through the onboarding process seamlessly. You'll gain access to our Customer Resource Portal where you can watch tutorial videos on how to use the Customer Support Portal including raising tickets and service requests. Our joint execution plan is meticulously documented, ensuring that all stakeholders are aligned and expectations are clear.

24x7x365 Service

Rest easy knowing that your databases are under constant surveillance with our round-the-clock performance monitoring.

Our state-of-the-art monitoring system keeps a vigilant eye on your systems, instantly alerting our team to any irregularities or issues.

Proactive alerts allow us to address potential problems before they impact your operations, minimising downtime and disruptions.

Regular Health Checks

Regular health checks are an integral part of our service, ensuring the continuous optimisation of your database systems.
We conduct thorough assessments to identify any areas that require attention, from configuration settings to database objects.
Our health checks are designed to keep your systems running optimally and reduce the risk of performance bottlenecks.

Proactive Database Performance Tuning

Our team of highly skilled DBAs specialise in proactive database performance tuning.
We go beyond monitoring and actively identify and address potential performance bottlenecks.
Through tuning, we ensure that your Oracle databases consistently deliver peak performance, enhancing the efficiency of your operations.

Backups, DR Testing, Patching and Security Audits

We take a holistic approach to database management, including critical tasks like backups and disaster recovery testing. Our team ensures that your data is securely backed up, and we regularly test your disaster recovery plans to guarantee rapid recovery in case of unexpected events.

We also manage patching to keep your database systems up-to-date and secure, while security audits help safeguard your data from threats.

Management Information Reporting

Stay informed and in control with detailed management information reporting. Our reports provide valuable insights into your database performance, empowering you to make data-driven decisions. With comprehensive reporting, you can track the health and performance of your databases over time.

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Key benefits of our Oracle Database Managed Service

Reduce Costs by up to 70%

Using a managed service provider enables businesses to achieve substantial cost savings through economies of scale. Typical cost savings are around 40%, however, we have had instances of savings of up to 70%!

Eliminate Single Points of Failure

With DSP, your database is in the hands of a team of skilled DBAs, eliminating the reliance on a single individual. A support system that minimises risks and maximises uptime.

Free-up Internal Resources

Empower your internal IT team to unleash their full potential by freeing them from the mundane tasks of day-to-day database management. Our comprehensive database management will not only optimise database performance but also boost efficiency, allowing your IT team to focus on what truly matters – driving growth and spearheading innovation.

Access to the UK's best Oracle DBAs

Take advantage of the knowledge and expertise of our incredibly talented team of database administrators. With a combined experience of over 200 years and more than 100 Oracle certifications, we are confident that we boast the best group of Oracle DBAs in the country. Our dedicated professionals are prepared to assist you with any database-related obstacle you may face, whether that's performance optimisation or troubleshooting.

Automated Support Process

Our efficient support framework leverages cutting-edge automation technology to effortlessly streamline issue resolution and seamlessly handle support ticket management. With our innovative approach, we minimise response times and maximise customer satisfaction, allowing our customers to focus on their core operations while we take care of their support needs. Experience unparalleled efficiency and productivity with our automated support process.

Out-of-hours cover

Say goodbye to the worries of what happens to your database environment when your DBA clocks out for the day, goes on holiday or calls in sick. With our Oracle Database Managed Service, we've got your back 24/7/365.

While the average DBA works 252 days a year, for 8 hours a day, totalling 2,016 hours annually, our expert team of DBAs at DSP are at your service every single day of the year, around the clock, adding up to 8,760 hours a year! That means your database environment will receive an impressive 6,744 extra hours (equivalent to 281 extra days!) of dedicated support each year with our Oracle Database Managed Service!

Take a look at some of our Oracle Managed Services projects...

BFC Bank: Oracle Database Support

Discover how DSP supported BFC Bank with their Oracle Database, resulting in a fully optimised database with round-the-clock service.

London North East Railway: OCI Build and Support

DSP conducted an OCI PoV and migration for LNER with ongoing support which resulted in reduced data loading speeds and improved scalability.


Frequently Asked Questions

Will I really get an instant ROI?

The short answer is yes. The ROI could come from the fact our contract would be cheaper than hiring your own team of internal DBAs, or from the ROI you'll get from the optimisation of your environment.

On average, a database managed service can cut your costs by 40%, however, we do have cases where it cuts costs by up to 70%!

How do you guarantee high levels of service?

Legacy support is straightforward, but how do you cope with supporting Oracle databases in cloud environments?

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Contact us Today

Want to discuss our Oracle Managed Services with an Oracle Account Director? Or maybe you'd like to schedule a reference call with one of our current managed service customers? Fill out the form below and we'll be in touch shortly!