Trusted Oracle Database Managed Service offering you a complete peace of mind
Our expert support and proactive management for your Oracle database environment frees up your internal IT team to focus on strategic initiatives and innovation. Unlock peak database performance and reliability while reducing IT costs with a specialist Oracle Managed Service.
Over 25 years of providing Oracle Managed Services that boost performance and ensure security
The outcome for our customers is clear: secure, reliable and optimised database performance. By choosing DSP, you eliminate single points of failure, reduce costs by up to 70%, and free your internal staff from mundane database management tasks. Our team of skilled DBAs are always at your service, and our streamlined support processes ensure efficient issue resolution.
At DSP, our Oracle Database Managed Service offers worry-free database management. Our comprehensive offering is designed to simplify Oracle database administration, allowing you to focus on your business.
With a dedicated team, 24/7 monitoring, and proactive performance tuning, our service covers all aspects, ensuring the seamless operation of your Oracle databases. DSP stands as the epitome of excellence in Oracle support and solutions. Holding the most Oracle certifications in EMEA and being the first Oracle CMSP partner in the region, we provide strong Oracle database experience and unparalleled expertise.
With the longest-standing presence in the UK and the largest Oracle technical team in the country, we're your best solution for Oracle database success. We are proud to have built strong partnerships with over 200 Managed Service customers who have placed their trust and reliance in us to effectively manage their Oracle Database environment.
Discuss your requirements with an Oracle specialist
Discover our recent Oracle Managed Services projects
BUUK Infrastructure: Oracle Database Support
Recognising the challenges of managing a complex database environment, BUUK approached DSP to deliver an Oracle Managed Services solution to support their systems and staff.
Root-5: Oracle Database Support
Discover how DSP project-managed the transfer of services from their previous provider and continued to work with Root-5, providing 24/7/365 Oracle DBA support, patching, vulnerability scanning, and monitoring.
What our Managed Services customers say
"Torbay Council has been a customer of DSP for over 6 years, they have shown to be a supportive Managed Service Partner, by going a step further in a timely and professional manner. This has meant no hesitation when renewing our contract and continuing to work together."
Torbay Council
"DSP has supported Fairbanks for over 10 years and has helped us transform the business into a global leader in wet stock management. Oracle is a business-critical component of our infrastructure, and we rely on DSP managed services to maintain performance and availability whilst ensuring that the platform scales in line with our business growth. We’ve benefitted from DSP's deep knowledge and expertise in Oracle infrastructure management to identify bottlenecks and resolve any issues without impacting the business, whilst also keeping costs down. Over the last 5 years, we’ve seen a staggering change in our system performance, and by continuing to work with the support of DSP, we are confident that we will be able to achieve our growth plans using their state of the art systems."
Fairbanks
"Through DSP's experience and expertise, the level of database support and monitoring now provided to our customers has dramatically improved. This has resulted in far greater confidence levels from ourselves and our customers in how databases are maintained and managed. DSP's monitoring tool provides a shared view across all databases and any issues are swiftly and proactively acted on by DSP. Since engaging DSP we have regularly utilised their database experts to resolve issues, alleviating potentially critical issues with production systems."
LVS
Key Features and Benefits of our Oracle Database Managed Service
Reduce Costs by up to 70% with our Flexible Contract Models
Stop worrying about database management and focus on innovation. Our flexible solutions, either fully outsource or co-source, deliver cost savings of up to 70% by leveraging our expertise. This frees up your internal IT team from tedious tasks, optimising database performance and boosting efficiency. Empower them to drive growth and spearhead innovation.
Streamlined Onboarding with our Dedicated Transition Team
Beginning with a thorough site review, we ensure a smooth transition tailored to your specific database environment and needs. A dedicated take-on team will guide you through the process, providing clear communication and setting expectations. You'll also gain immediate access to our Customer Resource Portal, offering informative video tutorials and resources to empower you to manage your needs effectively. This collaborative approach, with a meticulously documented joint execution plan, ensures everyone involved is aligned for a successful start.
Eliminate Database Downtime with our Automated Support Process
With our proactive monitoring and incident resolution you'll never worry about database downtime again. Our proactive monitoring identifies and resolves potential issues before they impact your operations. Even in rare cases of incidents, our 24/7 expert team and automated support system ensure swift resolution, minimising downtime and maximising the smooth functioning of your Oracle databases. This allows you to focus on your core business while we handle your database support needs with unparalleled efficiency and productivity.
Peace of Mind with our Robust Security Features
We prioritise the security of your environment. Our commitment is demonstrated through stringent security standards and ongoing certifications in ISO 27001:2013 and Cyber Essentials Plus. Security best practices are ingrained in our culture, with all staff undergoing regular security awareness training. This ensures your data is protected against unauthorised access, breaches, and other security threats. Our dedicated Group Risk & Compliance Manager further strengthens this commitment by ensuring security measures are constantly improved to address evolving threats.
Insightful, Interactive and Instantly Accessible Oracle Database Reports
We recognise that navigating through technical and elaborate database reports can be a daunting task. That's why we are committed to providing reports that are not only technically detailed but also crafted in a manner that is accessible to individuals at all levels of understanding. We are very proud to introduce our unique and comprehensive Customer Health Check Portal: a tool designed to give you instant access to dynamic reports. These reports are tailored to meet your unique needs, allowing you to access your data whenever you desire.
Out of Hours Support with our 24/7/365 Service
Enjoy unparalleled database uptime and peace of mind with our comprehensive service. Our monitoring system safeguards your databases, proactively identifying and resolving any issues before they have the chance to disrupt your business operations. Say goodbye to worrying about after-hours emergencies or limited availability. Our dedicated team of DBAs are on call every day of the year, ensuring your critical systems are always in the best hands.
Peak Performance with Leading Oracle DBAs
Unlock peak performance for your Oracle databases with our team of the UK's most skilled DBAs. Our proactive approach goes beyond monitoring to actively identify and address potential bottlenecks. This meticulous tuning, delivered by our specialist DBAs, boasting over 200 years of combined experience and 100+ Oracle certifications, ensures your databases consistently delivers optimal performance, maximising the efficiency of your operations.
Are you thinking about switching to a new Oracle Managed Services Provider?
If you're nearing your renewal date, aiming to simplify your supplier list, or just wish to evaluate your current provider, as the top Oracle database managed services provider in the UK, we would greatly value the chance to discuss your database needs with you.
Frequently Asked Questions
Will I really get an instant ROI?
The short answer is yes. The ROI could come from the fact our contract would be cheaper than hiring your own team of internal DBAs, or from the ROI you'll get from the optimisation of your environment.
On average, a database managed service can cut your costs by 40%, however, we do have cases where it cuts costs by up to 70%!
How do you guarantee high levels of service?
Our SLAs don't just focus on break/fix. Talk to us about our pro-active analytics and meaningful visual metrics which demonstrate the difference we are making over time.
Legacy support is straightforward, but how do you cope with supporting Oracle databases in cloud environments?
Our support systems are platform agnostic. In our opinion delivering a successful support service comes down to a well planned service take-on; we spend more time than most in getting things right from the start.
How do I choose a managed services provider for database administration?
When choosing a managed services provider for database administration, look for proven expertise across your database platforms (e.g., Oracle, SQL Server, or cloud databases), 24/7 proactive monitoring and a strong track record in performance optimisation and security. The right provider should offer flexible support models, certified DBAs and clear SLAs that align with your business goals. Check for industry recognition, customer success stories and the ability to scale as your data environment grows.
What are the main benefits of using managed services for enterprise databases?
The main benefits of using managed services for enterprise databases include improved performance, enhanced security and reduced operational costs. With proactive monitoring and regular health checks, managed service providers prevent issues before they impact the business. Enterprises also gain access to certified database experts, 24/7 support and scalable solutions across on-premise and cloud environments. This ensures higher availability, faster recovery times and frees internal teams to focus on strategic innovation rather than day-to-day database maintenance.
What is the difference between managed database services and traditional database consulting?
The key difference between managed database services and traditional database consulting lies in scope and continuity. Managed database services provide ongoing, proactive management, monitoring, and optimisation of your databases; ensuring 24/7 performance, security, and uptime. In contrast, traditional database consulting is typically project-based, focusing on one-time activities like migrations, upgrades or troubleshooting. Managed services act as an extension of your IT team with continuous support, while consulting engagements deliver short-term expertise for specific database challenges.
What features should I look for in a managed service contract for database support?
When reviewing a managed service contract for database support, look for clear SLAs covering uptime, response and resolution times. Ensure it includes 24/7 monitoring, proactive maintenance, regular health checks and security patching. The contract should offer scalable support tiers, transparent pricing and defined escalation paths. Also prioritise providers that include performance optimisation, backup and disaster recovery, and access to certified database experts. Finally, check for reporting and governance reviews to ensure accountability and continuous improvement.
Do you provide managed services for cloud-based database platforms?
Yes! We do provide managed services for cloud-based database platforms.
Our team covers any database and any cloud, including platforms such as Oracle Cloud Infrastructure (OCI), Microsoft Azure, Amazon Web Services (AWS) and Google Cloud.
Can managed services improve database security and compliance?
Yes. Managed services can improve database security and compliance by providing proactive monitoring and threat detection, regular patching and updates, and robust access controls and encryption. They also offer automated auditing and reporting to meet regulations like GDPR, HIPAA, or SOX, along with disaster recovery and backup management to ensure data integrity. By combining expert administration with continuous security oversight, managed services reduce risk and help organizations maintain compliance without straining internal teams.
How to choose the best managed services for small businesses?
For small businesses, the best managed services are those that offer affordable, flexible pricing and can scale as the business grows. They should provide proactive security, regular updates and compliance support to protect sensitive data without requiring in‑house expertise. Quick response times and clear SLAs are essential, along with a partner who understands the needs of small businesses, offers hands-on support and helps align IT with business priorities rather than just fixing problems as they arise.
Does DSP provide managed services for large-scale database environments?
Yes, DSP provides managed services for large‑scale database environments, covering on‑premises, hybrid and cloud architectures. Our services include 24/7 monitoring, proactive health checks, performance tuning and security management for enterprise-grade workloads. DSP’s scalable, cost-efficient approach ensures high availability, reduced downtime and aligns database operations with business objectives, supporting complex, mission-critical databases across multiple platforms and cloud providers.
How to evaluate managed service providers for compliance with UK data regulations?
To evaluate managed service providers for compliance with UK data regulations, ensure they follow GDPR and UK data protection laws, provide clear data handling and storage policies, and offer audit trails, encryption, and access controls. Check for regular compliance reporting, certifications, and experience with UK-specific regulations. A reliable provider should demonstrate proactive risk management and include contractual commitments to protect sensitive data and support regulatory audits.
What are your pricing models for managed database services in the UK?
Managed database services in the UK typically use flexible pricing models, including fixed monthly fees, per-database or per-instance charges, usage-based costs, or tiered service bundles. There are also hourly or project-based rates for ad-hoc support available. When choosing a provider, it’s important to understand what’s included, such as monitoring, backups, support, and scalability, to ensure the pricing aligns with your business needs.
What is the cost comparison of managed services vs. in-house IT support?
Managed services typically offer lower upfront costs and predictable monthly fees compared with in‑house IT support, which requires salaries, benefits, training, tools, and infrastructure. Managed services provide access to a broader range of skills, 24/7 monitoring and proactive maintenance, while in‑house teams can be more expensive to scale and maintain. For many businesses, outsourcing IT support can reduce overall costs while improving efficiency and expertise.
Do you have any reviews for being a trusted managed service provider specialising in database solutions?
Yes, we do. At DSP we are a trusted managed services provider specialising in database administration and support for enterprise‑grade environments. Our website features a range of client testimonials from organisations such as Lancashire Constabulary, Ocado and Torbay Council, who praise our technical knowledge, reliability and responsiveness.
We have also published numerous case studies showing how we’ve managed complex database estates and achieved measurable business outcomes.
DSP Oracle Managed Service FAQ
Find the answers to your frequently asked Oracle Managed Service questions. This document covers common inquiries related to implementation, maintenance, performance, security and more.
Enter your email to download...
DSP: Oracle Customer Success
"Our relationship now is so much more than just client-and-supplier; it is a genuine partnership. It’s more valuable to us as it means we grow and develop as an organisation while working with DSP."
IT Manager | BRITA UK
“DSP provided an extremely valuable service giving us insight into our Oracle setup that we were not aware of. I was impressed with the level of attention they gave and it gave me the confidence to continue working with them after the review."
Tungsten Network
"We live and breathe this every day but it was really impressive how quickly DSP got on board with our systems and processes in order to start delivering results from the outset."
Head of Infrastructure | Zopa

Contact us Today
Want to discuss our Oracle Managed Services with an Oracle Account Director? Or maybe you'd like to schedule a reference call with one of our current managed service customers? Fill out the form below and we'll be in touch shortly!


.png?width=250&height=56&name=stonewater-logo%20(1).png)




