Looking for Oracle E-Business Suite Support?

DSP is a leading Oracle E-Business Suite support services provider. By partnering with us you'll know assistance is available whenever you need it, whilst also reducing operational overheads by up to 70%.

Oracle E-Business Suite Support

Oracle E-Business Suite Support Services

DSP is a leading, highly accredited Oracle partner. Oracle E-Business Suite support is at the heart of what we do, and we have a long-established pedigree of customer success, providing third-party specialist Oracle E-Business Suite support around our customers’ specific requirements.

We are very proud of the fact that we were the first Oracle MSP in EMEA to gain an Oracle Managed Service Expertise accreditation.

Our Oracle E-Business Suite managed services are trusted by over 200 customers, helping them reduce IT costs by as much as 70% and increase the resilience and reliability of their mission-critical E-Business Suite application.

Our E-Business Suite specialists really have seen it all, whether onsite, remote, in the cloud, or legacy – the ideal supplement to your existing team, or to outsource to entirely.

Our proactive and preventative managed services are available to help you manage, maintain, support, and administer your E-Business Suite application whenever you need it, giving you complete peace of mind for less than the cost of an in-house DBA.

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Oracle E-Business Suite Support
Oracle E-Business Suite Support
Oracle E-Business Suite Support

What makes our E-Business Suite support services so effective?

Preventative analytics

Prevention is better than cure. Our Oracle E-Business Suite support services deliver actionable insight and predictive analytics. We use our state-of-the-art managed service tools to proactively ensure that your enterprise workloads are as efficient as possible.

Instant ROI

Outsourcing core DBA services causes an instant reduction in costs. Typically, you can expect to reduce operational costs by between 40% - 70%. Many of our customers reinvest this resource into areas of innovation within the business.

Total environment support

We're not just experts in Oracle E-Business Suite, but the whole Oracle stack from the database upwards. This specialist knowledge makes our incident diagnosis particularly effective and efficient.

Round the clock support

We'll work whenever you need us to - so you don't have to. Our team of DBAs, across the UK use cutting-edge service management tools to identify severity 1 issues immediately so that overnight processes are not hindered.

An 'always on' service

Unlike an in-house team, we don't take holidays, sick days or even sleep! And, our collective knowledge far surpasses that of one or two individuals - with no knowledge loss should someone move on to a different organisation.

Oracle specialist providers

Oracle is in our DNA. We have more Oracle database and cloud accreditations than any other Oracle partner worldwide - so you know that your E-Business Suite application is in a safe pair of hands with our specialised experts.

A collaborative approach

We know that success is about teamwork. We'll work in partnership with your in-house teams, your application provider and even our own competitors to best align our collective skills and knowledge to do what's best for your E-Business Suite application.

Key Benefits of DSP Oracle E-Business Support Services

Whilst organisations may use similar technologies, their support requirements will always be different. Our Oracle E-Business Suite support services are built around a DBA-developed monitoring suite that allows us to be lightning fast in our reactions to your potential issues.

However, the design of your service, the SLA, and the ability to use us in either ‘Fixed-Price’ or ‘Variable’ mode all comes down to you and the outcomes you're looking to achieve.

  • Site Review & On-Boarding Service
  • 24x7x365 Performance Monitoring & Alerting
  • Monthly or Quarterly Health Checks
  • Pro-active Performance Tuning
  • 24x7 Hotline Support Service
  • Access to Technical Data Analysis
  • Automated Patching and Continuous Maintenance
  • Backup, DR, Hosting, Cloud-enablement and Security auditing

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0203 880 1686

Explore our Oracle E-Business Suite Consultancy projects...

Middlesex University Case Study

DSP collaborated with Middlesex University to successfully upgrade their existing Oracle EBS system to the latest version. The case study highlights the challenges faced by Middlesex University, including outdated technology and limited functionality, and how DSP addressed these challenges through their upgrade services. 

Unite Students Case Study

DSP partnered with Unite Students to successfully implement and customise various Oracle EBS modules to meet their specific business needs. The case study highlights the challenges faced by Unite Students, such as managing a large volume of student data and complex financial processes, and how DSP addressed these challenges through their expertise in Oracle EBS implementation. 

DSP Oracle EBS Customers

Home Group

"We chose Claremont (now DSP) as they help and encourage in-house learning which strengthens our team. They also provide a very flexible model which has saved us a lot of money which can then be re-invested back into our business to help our end customers."

IS Supplier Relation Manager | Home Group

Middlesex University

“We approached Claremont (now DSP) to assist us with our Oracle E-Business Suite R12.2 upgrade. As a collaborative project, Claremont was an excellent partner to work with, providing invaluable support throughout the whole process. We would have no hesitation in recommending them to other universities and public bodies.”

Deputy CEO | Middlesex University

Shannon Airport

"Claremont (now DSP) has been an excellent partner. They are highly proactive in their response; resolving problems quickly and their service levels are consistently good. We would have no hesitation in recommending their services to other large complex businesses such as ours."

Head of Information Systems | Shannon Group

Oracle E-Business Suite Support

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Want to discuss our Oracle E-Business Suite Support with an Oracle Account Director? Or maybe you'd like to schedule a reference call with one of our current managed service customers? Fill out the form below and we'll be in touch shortly!