Do you need an Oracle EBS R12.2 Upgrade?

Upgrade your Oracle EBS to R12.2 and unlock improved performance, enhanced user experience, and advanced features. Discover DSP's comprehensive EBS R12.2 Upgrade services and leverage our expertise to ensure a seamless and successful transition. 

Oracle EBS R12.2 Upgrade

Oracle E-Business R12.1 Support has ended. From January 2022, Oracle no longer provides new fixes and security updates. As a result, customers running Oracle E-Business R12.1 now face a gap in their Oracle support services, even where they continue to pay Oracle's support fees.

DSP's team has worked closely with Oracle to jointly deliver a series of R12.2 upgrade events in the UK. Subsequently, we are recognised as the industry's knowledge leaders for expertise and advice on Oracle EBS upgrades.

DSP offers Extended Managed Services support for customers without Oracle's Premier software maintenance and support services. In addition, for customers using Oracle E-Business R12.1 post-2021 and maintaining an Oracle Sustaining Support & Maintenance subscription, we will deliver a subset of our Extended Managed Services to fill the gaps that Oracle's Sustaining Support left.

Click here to learn more about DSP's Oracle EBS Extended Managed Services.

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Oracle EBS R12.2 Upgrade
Oracle EBS R12.2 Upgrade
Oracle EBS R12.2 Upgrade
Oracle EBS R12.2 Upgrade

DSP's Oracle EBS Upgrade Assessment

The first stage of an upgrade is to carry out a thorough upgrade assessment. Customers often engage in an early upgrade assessment in order to establish the budget and resources required to carry out the actual upgrade project.

Claremont’s (now DSP) Kairos™ fixed-price Upgrade Assessment brings together four strands of activity to ensure that the scope of an upgrade is fully identified:

  • Project Management
  • Functional Analysis
  • CEMLI Analysis
  • Database/Architecture Analysis

Our Approach


DSP is well positioned to help you navigate that journey, using our proprietary four-stage Kairos™ upgrade approach and leveraging the experience of hundreds of successful Oracle E-Business suite upgrades.

  • A tried and tested approach to Oracle E-Business upgrades used by 200+ organisations which ensures a cost-effective and risk-averse solution.
  • A blended onshore/nearshore model ensures that costs are minimal.
  • A truly collaborative partnership approach ensures that your resources are involved wherever possible and that knowledge is transferred throughout the project.

Upgrade and Run

DSP has also developed a unique approach to Oracle EBS upgrades, which allows customers to wrap an upgrade within a Managed Service.

The benefits and features of this approach are:

  • The upgrade costs can be spread over the term of the Managed Service agreement.
  • Typically, the additional cost of the upgrade is less than that of taking the more traditional project-based approach.
  • It will usually take longer in duration to complete an upgrade using this approach.
  • The same resources providing business-as-usual support also perform your upgrade.
Oracle EBS R12.2 Upgrade

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Check out our Oracle EBS R12.2 blogs

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Explore one of our Oracle EBS R12.2 Upgrade projects...

Middlesex University Case Study

DSP collaborated with Middlesex University to successfully upgrade their existing Oracle EBS system to the latest version. The case study highlights the challenges faced by Middlesex University, including outdated technology and limited functionality, and how DSP addressed these challenges through their upgrade services. 

DSP Oracle EBS Customers

Home Group

"We chose Claremont (now DSP) as they help and encourage in-house learning which strengthens our team. They also provide a very flexible model which has saved us a lot of money which can then be re-invested back into our business to help our end customers."

IS Supplier Relation Manager | Home Group

Middlesex University

“We approached Claremont (now DSP) to assist us with our Oracle E-Business Suite R12.2 upgrade. As a collaborative project, Claremont was an excellent partner to work with, providing invaluable support throughout the whole process. We would have no hesitation in recommending them to other universities and public bodies.”

Deputy CEO | Middlesex University

Shannon Airport

"Claremont (now DSP) has been an excellent partner. They are highly proactive in their response; resolving problems quickly and their service levels are consistently good. We would have no hesitation in recommending their services to other large complex businesses such as ours."

Head of Information Systems | Shannon Group



Get in Touch

Speak to one of our Oracle EBS Upgrade experts today and see how we can help bridge the gap between what your business needs and your business maximising its potential. Fill out the form below and we'll be in touch shortly!