Successful support organisations don’t only respond to the current needs of their customers, they also try to predict future trends and offer services that take advantage of new technology. This is why dsp created the process of Continuous Maintenance.
Continuous Maintenance is dsp’s proven pipeline-of-change, conceived using industry standards such as Agile, DevOps and ITIL. It’s perfect for managing the life-cycle of mission-critical database and application environments, whether they be on Oracle, Microsoft SQL Server or indeed unstructured NoSQL platforms. It is built upon leading technologies that facilitate the automated patching and testing of your applications in pre-production environments before releasing the changes into production.
Continuity. Get change flowing quickly through all of your business applications and related technologies with minimal risk and maximum uptime. In other words, keep your business systems continuously patched and up-to-date with all the latest enhancement, security and bug releases.
Don’t fall into the trap of looking at constant change as high business risk. This common outlook tends to mean that your business systems are not providing the latest functionality and even worse have bugs that slow down business efficiency and security loop holes that expose your business to commercial risks.
Continuous Maintenance. Continuous Support. Continuous Optimisation.
"dsp have provided Ladbrokes with 24/7 database administration and Unix consultancy for our 11i environment since 2000. The consultants, both remote and on site, have provided a good and essential service both during projects and for regular mission-critical maintenance. They're a part of the team."
"Through dsp's experience and expertise, the level of database support and monitoring now provided to our customers has dramatically improved. This has resulted in far greater confidence levels from ourselves and our customers in how databases are maintained and managed. dsp's monitoring tool provides a shared view across all databases and any issues are swiftly and proactively acted on by dsp. Since engaging dsp we have regularly utilised their database experts to resolve issues, alleviating potentially critical issues with production systems."
"What makes dsp’s services work for Ocado is they are friendly, professional, easy to work with and, more importantly, experts in Oracle. dsp's DBA team go the extra mile to support us, whether that is working out of hours or chasing our central IT for extra storage! Having been a DBA myself, I can appreciate the knowledge dsp have. The whole dsp team are a pleasure to work with."
"Working with dsp has helped greatly in our ability to move forwards with improvements to our data environments. dsp provided sound advice and guidance in regards to our plans and as a result, we achieved our objectives and thus, are in a stronger place for the future. The expertise provided clearly demonstrated a good understanding of our requirements which led to an efficient and effective resolution. All of this has helped us to move forwards with plans and to deliver an enhanced service, making expectations high for the future. Working with dsp was an empowering experience which we appreciate."
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