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Google Cloud - Managed Services
Pedigree in Data Management Support Services
Data Managed Services are at the core of our business and have been for more than the 20 years we have been in business. If it's 3rd party specialist Data Support that you need, whether onsite or remote, cloud or legacy, then it's likely that our consultants have come across your situation before.
Managed support runs in our DNA. We are the UK’s leading multi vendor database support partner with a proven track record of customer success. Our services are employed by over 200 enterprise and mid-sized clients, helping them reduce IT costs and increase the resilience of their critical applications. The availability of your data infrastructure, whether on-premise or in the cloud, is our priority. Our support team has the tools to manage, maintain, support, and administer your data environments around the clock.
We know that a typical application environment contains a number of technology layers that need to be managed in tandem to deliver optimised service provision to all elements of the business which is why DSP’s managed services cover the following key areas:
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Cloud Infrastructure
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Database – Relational or NoSQL
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Application Integration
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Business Process Monitoring
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Analytics
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Next Generation
Managed Services
Preventative Analytics
Prevention V Cure. Our Managed Services deliver actionable insight and predictive analytics; working with you, rather than in a bubble, we proactively ensure that your enterprise workloads are as efficient as possible.
Immediate ROI
Outsourcing core data management services causes an instant reduction in costs. Typically, you can expect to reduce operational costs between 40% - 70% depending on your production system. Our proven support team will help you de-risk your technology. Think about the investment possibilities with the savings!
Total Environment Support
Complete data platform support from operating system support (Windows & Linux) through to the application layer, making incident diagnosis effective and efficient.
Round the clock service
We work 24/7x365 to ensure you don't have to. Our team of engineers, across London, Leeds, Basingstoke and Nottingham, use cutting edge service management tools to identify Severity 1 issues immediately so that overnight processes are not hindered.
Collaboration
Success is all about teamwork. We need to work with your in-house teams, your application provider and maybe even our own competitors. We understand this. When we on-board you we'll get to know your key dependencies and tailor our communication channels accordingly.
Key Features of our Managed Services
Whilst organisations may use similar technologies, their support requirements will always differ. We understand this. At its heart, our support service is a monitoring suite that allows us to be lightning fast in our reactions to potential issues.
However, the design of your service, the SLA, and the ability to use us in either ‘Fixed-Price’ or ‘Variable’ mode all comes down to tailoring, something that is simply part of the service.
Typical elements of Google Managed Service includes:
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Site Review and On-Boarding Service
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24 x 7 x 365 Performance Monitoring & Alerting
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Weekly, Monthly, or Quarterly Health Checks
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Pro-active Database Performance Tuning
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Management Information Reporting
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Continuous Maintenance and Automated Patching
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Backup, DR, Hosting, Cloud-enablement and Security auditing
Why choose DSP to manage your Cloud Infrastructure?
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Celebrating 20 Years as a Data Management specialist
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World Class Managed Service offerings
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Google GCP, Oracle Cloud MSP and Azure CSP
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Managed Billing and Cost Alerting
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Dedicated 24*7*365 Support
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UK Based Service desk
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Certified Cloud Solutions Architects
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Flexible Cloud Commercials
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Bespoke SLAs...or standard SLAs
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Robust Cloud Migration Process
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Personalised Account Management
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Shared risk/return options
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Proven track record
