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Wednesday 16th July 2025 - 11AM
Discover how real-time sentiment analysis can improve customer experience
Join DSP for our upcoming webinar exploring how our AI-powered Sentiment Analysis solution is helping organisations detect customer dissatisfaction and take action early to improve service quality, reduce churn, and make your customers happier!
Built using Oracle AI Language and Oracle Generative AI, and fully integrated with Power BI, our award-winning tool delivers real-time insights from customer interactions, giving organisations the ability to respond before issues escalate.
In this session, we’ll walk through how the solution works, why it matters, and how you can deploy it in your own environment to drive measurable results.
We'll cover:
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What sentiment analysis is and how it delivers real-time customer insight
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Oracle Cloud Infrastructure (OCI) AI Services
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Real-world use cases and a live demo of the solution in action
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Architecting sentiment analysis pipelines
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Key performance metrics and the operational overhead involved in running sentiment analysis
Don't miss this opportunity to learn how AI can help you provide a better experience to your customers! Secure your spot and sign up today.