Mobile Tasking System Application

The Challenge

During the night, hospitals have fewer doctors than during the daytime with specialists commonly covering multiple wards. If a patient requires a review, prescription, or another task performed by a Doctor, a Nurse needs to request their presence. The incumbent system to manage this activity at York and Scarborough Hospitals is a bleep system. Using this system, a Nurse would page a Doctor for their attendance; the Nurse then waits for a callback, unaware of the status of the Doctor or for how long they may be waiting. The Doctor would usually be tied up in another area of the hospital and upon receiving the pager notification they would need to go to a phone to speak to the Nurse. Once the Doctor has spoken to the Nurse, they may or may not be able to provide help straight away depending on the Doctor’s other priorities.

DSP's team of dedicated Developers and Consultants were engaged to develop a feature-rich mobile tasking application. DSP brought their extensive knowledge of APEX to the project and rapidly created a progressive web application (PWA) to replace the incumbent bleep system.

The Solution