“We wanted to implement a long-term solution to strengthen our platform’s performance which would enable Zopa to deliver against an aggressive growth strategy,” said Jonathan Binns, Head of Infrastructure at Zopa.
- Performance Review - Analyse the existing system and process and come up with an improvement plan.
- Execute Performance Plan - Deliver the services to implement the plan.
- On-going support - Maintain availability and performance of the systems, in line with the long term growth strategy.
The performance review was completed on time and on budget and identified 6 key areas to be optimised. The subsequent consultancy has already delivered a 25% performance boost to the daily load, freeing up more than three hours a day.