Searching for a Cloud-based managed service?

We offer flexible solutions for your unique Cloud management requirements: Outsource or Co-source.

Outsource: Entrust your entire environment management to us. We handle every aspect of database administration, for stress-free management and significant cost savings.

Cosource: Our collaborative approach makes us an extension of your own team, dealing with the routine and time-consuming tasks, whilst your internal team focus on other areas of value. Our always-on support comes in at a fraction of the cost of hiring additional personnel.

We aim to ensure the uninterrupted performance of your Cloud infrastructure. We know that prevention is better than cure and always aim to solve issues before they start causing problems for the wider business with our advanced monitoring systems keeping a close eye on your Cloud environment.

When incidents do occur, our expert team can act quickly, resolving issues and minimise downtime and impact, ensuring functionality is restored as soon as possible.

Nothing is more important than keeping your environment secure. We demonstrate our commitment to keeping your environment safe by meeting stringent security standards.

Our ongoing certifications in ISO 27001:2013 and Cyber Essentials Plus show our commitment to upholding the highest information security standards. Security best practices are a key part of our business culture, and all staff undergo regular  training to keep security at the heart of our operations. Our dedicated Group Risk & Compliance Manager ensures that security measures are consistently implemented and improved to address evolving threats.

Our Cloud-based managed service provision begins with a detailed site review, so we understand your specific database environment and requirements. We then provide a dedicated take-on team to guide you through the onboarding process, working with your former supplier if necessary. You'll have access to our Customer Resource Portal with tutorial videos on how to raise tickets and service requests. Our joint execution plan is carefully compiled, ensuring all stakeholders are aligned and expectations are clear.

Regular health checks are a crucial part of our Cloud-based managed service, ensuring the continuous optimisation of your environment.

We conduct detailed assessments to identify any areas that require attention, from configuration settings to database objects.

Our health checks are designed to keep your systems running optimally and reduce the risk of performance bottlenecks.

Our team of expert DBAs specialise in proactive database performance tuning.

We go beyond monitoring and actively identify and address potential performance problems.

Through tuning, we ensure that your Cloud environment always delivers peak performance to support your wider business functions.

We take a holistic approach to Cloud management, including critical tasks like backups and disaster recovery testing. Our team ensures that your data is securely backed up, and we regularly test your disaster recovery plans to guarantee rapid recovery in case of loss.

We also manage patching to keep your database systems up-to-date and secure, while security audits help safeguard your data from threats.

We ensure you stay informed and in control with detailed management information reporting. Our reports provide valuable insights into your environment's performance, empowering you to make data-driven decisions. With comprehensive reporting, you can track the health and performance of your databases over time.

Using an outsourced managed service provider, in whole or in part, means businesses can achieve substantial cost savings through economies of scale and reduced training costs.  Typical savings are around 40%, however, we have saved some customers up to 70%!

With DSP, your Cloud environment is in the hands of a whole team of skilled DBAs, eliminating the reliance on a single individual and the inevitability of human error.

Empower your internal IT team by freeing them from administrative tasks. Our comprehensive database management will not only optimise database performance but also boost efficiency, allowing your IT team to focus time and energy on new initiatives.

Take advantage of the knowledge and expertise of our UK-based team of database administrators. With a combined experience of over 200 years and more than 100 Oracle certifications, we are confident that we boast the best group of Oracle DBAs in the country. Our dedicated professionals are prepared to assist you with any database-related obstacle you may face, whether that's performance optimisation or troubleshooting.

Our efficient support framework use state-of-the-art technology to streamline issue resolution and administer support ticket management.

With our innovative approach, we minimise response times and maximise customer satisfaction, meaning customers can focus on their core operations while we manage their support needs. 

The average DBA works 252 days a year, for 8 hours a day, totalling 2,016 hours annually. Of course, its a huge worry about what happens if something bad happens when they're not there. Our expert team of DBAs at DSP can be available at all times, adding up to 8,760 hours a year! That means your database environment can receive an impressive 6,744 extra hours (equivalent to 281 extra days!) of dedicated support each year with out of hours support.