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Are you looking for Retail IT Support?
DSP is a specialist provider of retail IT support and is one of the UK's top Oracle and Microsoft partners, with over 25 years experience in providing managed services and consultancy. We help retailers benefit from minimised downtime and greater performance, stay up to date with the latest technology, and fill gaps within their in-house team.
Get in touch with one of our dedicated retail specialists today.
Retail IT Support
Our retail IT support services are at the core of our business and provide significant benefits to you as a retailer. DSP understands the unprecedented challenges retailers are facing today and we are experts at assisting and enhancing retail businesses in a volatile market, providing tailored solutions to fit their specific requirements.
We are specialists in database, application, and infrastructure solutions for on-premises, cloud, and hybrid environments. Our retail IT support includes a variety of services, from database health checks and performance tuning to continuous maintenance and round-the-clock monitoring and alerting. All of our work is carried out by our Oracle, and Microsoft certified engineers, who are regularly trained and stay up to speed with the latest technological and functional developments, giving you peace of mind that your database is always in safe hands.
Our team's vast collective knowledge can help you make savings, fill talent gaps, and reduce risk while improving the performance and availability of your database. We provide a proactive service, continuously monitoring issues and resolving them before they become problems. We are accessible whenever you need us, providing as much or as little assistance as you require. We ensure your managed service is designed around your specific support needs and tailored to get the most out of your database.
Take a look at our retail IT support services in more detail below and see how DSP can support you. Get in touch if you have a project you’d like to discuss.
Get in Touch
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Discover more from our range of retail IT support services...
Oracle Managed Services
Oracle Managed Services are central to our company as a leading Oracle accredited partner. By partnering with us, you will receive round-the-clock assistance while reducing operational costs by up to 70%. Our proactive and preventative managed services tools manage, maintain, and support your database giving you complete reassurance.
SQL Server Managed Services
Retailers that use our managed service can usually expect to reduce operational costs and downtime whilst increasing performance. We are here whenever you need us, providing as much or as little assistance as you require as an additional member of your team. Your managed service is customised to meet your specific needs and is optimised to make the most of your database.
MySQL Support
Whether you use MySQL Community or Enterprise, our services will provide an optimised MySQL environment that is secure, resilient, and capable of meeting the needs of mission-critical applications. Our customers depend on our experts because we are specialists in what we do, working together with your own team to achieve the best outcome.
Database Health Check
Regular health checks are essential for maintaining your system, as they can identify reoccurring errors or emphasise out-of-date software that, if ignored, could lead to more serious problems. DSP will identify and address these issues before they start impairing performance thanks to our completely automated checks, benchmarking tools, and transparent reporting system.
Speak to a retail
expert today
Explore what retailers achieved with our support...
David Phillips: Azure E-Commerce Optimisation
David Phillips recognised the need to modernise their systems and improve their e-commerce capability. They selected DSP to implement a specified infrastructure and data platform to underpin their new e-commerce solution.
Unite Students: Oracle EBS Application Implementation
DSP worked with Unite Students to design an accommodation booking and maintenance solution based on Oracle E-Business Suite. This allowed Unite Students to make a significant step in managing their business.
Additional Retail Services you may be interested in...
E-Commerce
We offer bespoke e-commerce services that offer increased security, repeat marketing, and a more simplified buying process. Plus we can ensure the avoidance of avoid system downtime.
Supply Chain Management
We offer supply chain solutions that allow retailers to benefit from improved communication, reduced logistical costs, advanced planning, and scheduling on every step of the supply chain.
Warehouse Management
We provide warehouse management systems that offer effective control and management, an optimised supply chain, and the accurate tracking of products.
