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SQL Server
Industry: Utilities (Water)

Data Platform Modernisation for BRITA Group


Read how DSP transformed BRITA UKs reporting and business intelligence capabilities.

Data Platform Modernisation
Business Intelligence


BRITA Group is a household name and one of the leading companies in the drinking water filtration industry. They now operate in 66 countries across 5 continents and are ready to promote their vision of changing how people drink water sustainably across the globe.

However, despite being a huge brand they are not a large organisation in terms of manpower, which means they are required to constantly optimise the value of every resource.

DSP shared their extensive experience with BRITA to help them modernise their data platform by improving their reporting and business intelligence capabilities in the most cost-effective way. 


"Our relationship now is so much more than just client-and-supplier; it is a genuine partnership. It’s more valuable to us as it means we grow and develop as an organisation while working with DSP."



The Challenge

In 2012, BRITA decided to start investing in their Enterprise BI solution (Microsoft SQL Server BI Platform) to improve their reporting and business intelligence capabilities, which they set out to do with the help of a hired contractor. However, as the projects developed, it was clear that this single resource was, in fact, offering the limited capability to deliver genuine value to the business.
“We decided that we wanted to try going beyond the single contractor scenario, to build a wider skillset in the form of a strategic partnership,” says the IT Manager at BRITA UK. “We looked at finding an organisation that could help us reach maturity and improve overall value. After going through a tender process involving six different service providers, DSP came out the clear winner.”
Having a dedicated contractor may have seemed like a more cost-efficient solution initially, but in terms of knowledge and scope of abilities, the single resource option now quickly faded in comparison to this experienced partner team.


The Solution

BRITA and DSP started working together in early 2015. BRITA's IT Manager describes the initial collaboration as a steep learning curve for both parties. “We discovered that we had many processes that seemed very simple on the surface, but were in fact highly complex and preventing us from being as efficient as we wanted to be. Without DSP’s technical knowledge we would have struggled to identify the best course of action to address those issues.”

Gradually gaining a deep understanding of the challenges BRITA face, DSP were soon able to start providing true value from the partnership.

“DSP's experience was a key component of the relationship. We may have known broadly what we want to achieve, but we often had no idea how to make it happen.” - IT Manager, BRITA

DSP has since the start of the relationship been able to help identify a range of potential additional cost savings that BRITA were unaware of, by pairing their technical knowledge with a commercial understanding. This bird’s eye view of the business has helped in making strategic IT decisions that have brought BRITA to an increased level of maturity.

The Result

BRITA quickly recognised that making the shift from a single resource to a strategic partner relationship was the right decision. DSP’s business philosophy and flexible approach have helped bring the IT estate to a stable, well-structured and manageable position.

“DSP's support was outstanding,” BRITA's IT Manager concludes. “Everything came out exactly how we envisaged it – or better.”

Added Value

Cost Saving

The solution proved to be successful and with DSP's experience and knowledge, we identified a range of additional cost savings that BRITA were unaware of.


DSP shared their advanced technical knowledge with BRITA's team to identify the best course of action to address the challenges they were facing.


DSP modernised BRITA's BI platform to help them improve their overall value and reach maturity. Their estate is now more efficient, manageable and stable.


Why DSP?

  • We are a leading Microsoft Gold partner
  • We’ll work in partnership with you from the outset to design and deploy, the most cost-effective solution for you
  • Our motto is ‘Any Database | Any Cloud’, so when it comes to databases, we really are the leading authority on how to enhance performance and results

“We looked at finding an organisation that could help us reach maturity and improve overall value. After going through a tender process involving six different service providers, DSP came out the clear winner.”



Want to see what we can do for your business? 

Get in touch with our specialists today and start your modernisation journey with industry experts.