SaaS Managed Services with Measurable Business Impact
DSP’s SaaS managed services are purpose-built to optimise the performance, availability, and security of your business-critical applications. Our approach is more than just reactive support. We act as a strategic extension of your team, enabling you to focus on innovation and core business priorities. Through our ASCEND framework, we integrate ourselves into your operations, delivering proactive and cost-effective solutions tailored to your application landscape and business needs that deliver lasting outcomes.
Offload complexity, focus on what matters
Enterprises face growing complexity in managing SaaS ecosystems. DSP’s services, powered by our ASCEND framework, are designed to address these challenges head-on. We deliver measurable business outcomes, from improving application uptime and enhancing the user experience to driving operational efficiency and lowering total cost of ownership.
Our expert teams bring deep application knowledge and technical experience to every engagement to ensure your environment supports your strategic goals. Proactive monitoring, performance tuning, and issue resolution mean your key systems are always operating at their best.
By outsourcing your SaaS management to DSP, you remove operational burdens, eliminate single points of failure, and ensure around-the-clock support. This empowers your internal teams to concentrate on strategic initiatives and digital transformation, while we take care of the day-to-day.
With DSP, SaaS management becomes a business enabler. Our ASCEND methodology ensures your SaaS investments are fully aligned with your business objectives. Our focus is always on delivering value beyond IT, driving user adoption, maximising ROI, and helping you stay ahead in a competitive market.
Get in touch with one of our experts
DSP's ASCEND framework
ASCEND transforms the traditional managed services model. We move beyond transactional support to become a true business partner. Our approach to SaaS management is proactive, secure, and outcomes-driven—ensuring your platforms continuously deliver value, scale with your needs, and evolve with your business.
Align
Align IT strategy, AI initiatives, and operational processes directly with overall business goals and digital transformation. Ensure AI investments are purpose-driven and contribute directly to your organisation's strategic objectives.
Secure
Secure the entire enterprise with proactive cybersecurity, leveraging AI-driven threat detection and response, alongside robust data governance and compliance. This intelligently protects your organisation from escalating threats, ensures regulatory adherence, and maintains business continuity.
Consolidate
Consolidate/Control and optimise IT infrastructure, applications, and vendor relationships for maximum efficiency and cost-effectiveness, utilising AI for predictive operations and resource management. This propels significant operational savings, reduces complexity, and sustainably optimises IT resource utilisation through intelligent automation.
Enable
Enable a highly productive and effective workforce through seamless digital experiences, modern applications, and AI-powered tools for enhanced collaboration and automation. This elevates employee satisfaction and efficiency, supporting agile work environments with intelligent assistance.
Navigate
Navigate the adoption, integration, and ethical deployment of AI and advanced data analytics, transforming information into strategic assets for the business. This unlocks new insights for decision-making, enables innovation, and ensures the responsible and impactful implementation of AI across the organisation.
Demonstrate
Demonstrate clear and quantifiable business value from IT and AI investments, providing transparency and accountability to the leadership team. This positions IT and AI as fundamental to business operations, demonstrates tangible ROI, and solidifies IT's position as a strategic and vital function of the business.
Our Customer Satisfaction Score proves we’re a safe pair of hands.
Trusted by some of the biggest brands
DSP is the only company to be identified as a ‘Rising Star’ in all four quadrants in the latest ISG's Provider Lens™ evaluation for Oracle Cloud and Technology Ecosystem Europe 2024.
"DSP pairs disciplined engineering with AI-centric innovation, integrating OCI workloads across clouds while safeguarding them with ML-powered vulnerability scanning."
Roman Pelzel
Lead Analyst ISG




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