Cloud technologies are natural partners for retail leaders as they depend on instant scalability to meet seasonal fluctuations and demand peaks, and absolutely must have true agility for innovation. DSP cloud services are tailor-made to enable retailers to move fast; constantly developing fresh ideas, and keeping pace with sophisticated consumer behaviours. We are the leading UK provider of Data Platform Managed Services’ and the UK’s leading Oracle Platinum Partner.
Meeting the Omni-channel challenge
Consumers shift smoothly between channels. They demand engagement and originality from retailers, and they know how to exercise choice with lighting speed. They expect a connected experience that’s based on innovation and interaction at every point of contact; new and relevant experiences. To deliver the right sort of customer experience and the flexibility of service that customers want, retailers need to keep moving fast and being continuously responsive.
The days of building complex inventories in anticipation of customer demand, long planning cycles to prepare for changing tastes and reliance on the power of the retail brand over the new compelling power of the customer experience are long gone. Retailing is leaner, competition is meaner. Hesitation loses the sale. Cloud helps clinch it.
Cloud software empowers retailers to stay keen and competitive; adapting to changing shopper preferences without having to install, configure and maintain on-premise hardware every time they start a new project or have a site refresh.
‘Leaner IT’ offers pay-as-you go models and transfers many of computing’s more onerous costs of maintenance, back-up, new app development, onto managed service providers; rolled into affordable and forecastable monthly fees.