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Retail Services
Saving Retailers IT Costs
Ecommerce
63% of shopping occasions begin online (Google 2020), it's therefore crucial retailers have a seamless ecommerce experience.
DSP understand the challenges retailers face, with increasing cyber security threats, higher data volumes, ever-growing SKUs and more!
Read more to discover our tailored innovative solutions, which will help solve your ecommerce challenges.
Point of Sale
Point of Sale needs to be a fast, efficient and secure transaction. In 2023 it's predicted there will be 1.13 billion, proximity mobile payment transaction users worldwide, up from 950 million in 2019 (Statista 2019). Consequently, retailers need to ensure their POS is able to accept multiple forms of payment, including the likes of ApplePay and Google Pay.
Read more to discover how DSP-Explorer can ensure you have the environment and technology needed to operate a fast, efficient and secure POS.
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Warehouse Management System
Having a proficient Warehouse Management System (WMS), is key for retailers to ensure their pick to ship time is maximised to meet customer demands, and also to ensure accurate inventory replenishment.
Read more to discover how DSP-Explorer can implement an innovative, secure, environment to help improve your WMS.
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Finance
Discover how DSP-Explorer can provide an easy to use, elastic, secure finance back office.
Financial reporting out of the box with the ability to customise reports; a system which can also seamlessly integrate with other key systems and legacy applications. Finally, a system which can match growth aspirations and cover different regions.
Supply Chain Management
The demands of consumers have changed, we now live in a world where you can buy a product at the touch of a button and expect it to be delivered within 24 hours. These high demands can put a strain on any retailers supply chain.
Which is why it is crucial for your supply chain to be running on a system which can cope with the peaks of demand and deliver the efficient SCM needed.
Payment/Merchant
Fast and secure are the two crucial factors when it comes to payment. Consumers now expect to be able to pay in an instant, whether that is with their phone, watch or card.
Consequently, it is important that retails payment systems are supported by an fast, elastic, efficient environment.
Product Lifecycle Management
Product Lifecycle Management is a key IT area of retail. The ability to gain a competitive advantage through knowing product demand and being able to accurately capture and measure business demands due to design changes are two key features. Not to forget the ability of mobile and augmented reality to offer the consumer better product understanding.
Human Resources
Data records are becoming more complex, and it's therefore crucial to retain staff and manage less effective workers efficiently.
When it comes to Human Resources, Security is key. Data records are becoming more complex, and it's therefore crucial that it is kept secure and protected.
Customer Relationship Management
A strong CRM is crucial for a successful retailer of any size. To be able to have a single view of a customer at the click of a button is a powerful resource. The benefit of a CRM system , is that it allows your marketing department to target clients with niche, personalised messaging based on buyer behaviour.
"What makes DSP services work for Ocado is they are friendly, professional, easy to work with and, more importantly, experts in the Oracle Financials environment. The DBA’s, and particularly Narayan, go the extra mile to support us, whether that is working out of hours or chasing our central IT for extra storage! Having been an Apps-DBA, myself, I can appreciate the level of knowledge the DSP DBAs have. The whole DSP team are a pleasure to work with."
IT Manager
Ocado