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Point of Sale Support

E-Commerce Solutions

Point of Sale Support

Securing and enabling sales in a convenient, fast and secure way is crucial to a retailer’s performance and is probably the most visible measure of how a business is trading for any potential investor or customer who is considering placing business with you.

It is crucial that customers have a fast and secure POS experience, and that begins with your environment. Ensuring you have the ability to deal with different payment methods and having the security in place knowing your customers transaction data is safe. Discover what we tend to find are retailers POS goals, the challenges they face and the solutions we offer.

The Point of Sale Goal

  • Maximise sales and revenues
  • Capture and grow your customer intelligence and their buying habits
  • Automate purchases and minimise ‘click to ship’ through use of intuitive POS capture
  • Staff Management & tracking to better manage staffing levels across business units
  • Reduce inventory wastage through real-time reporting of stock levels
  • Informed decision making at store level to allow better promotion planning

The Point of Sale Challenge

  • Highly competitive marketplace competing against large retailers
  • Decreasing footfall as customers move more to online shopping
  • Increased reliance on visual product promotions
  • New social distancing rules and shop space
  • Ever-growing product catalogues

The DSP Solution

Your business's specific needs will ultimately decide the solution. However, below are the most common solutions to solve the e-commerce challenges.

  1. Database Performance Audit & Health Check - Optimise your POS software and underlying database i.e. allow rapid product searches and order fulfilment
  2. Managed Services 24x7x365 – At times of poor application and database performance, ensure you can call on DSP's database experts to fix your issues and avoid downtime / customer frustration
  3. Data Modernisation & Cloud Adoption – Provide the foundation for scalable, highly efficient and low cost applications

Retail Resources

Wiggle & Oracle Cloud

Click to watch how retailer Wiggle grew with Oracle Cloud.
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Ocado & DSP

Don't just take our word for it, read what one of our retail customers have to say about us.

 

Contact DSP Today!

If you'd like to discuss your POS strategy with a dedicated retail focused account director, get in touch today using the form on the right. Alternatively, review all of our IT Retail Support services to understand our complete retail offerings.

Get in Touch

Complete the form and a specialist retail account director will be in touch.