Skip to content

Oracle Database Managed Service: Seamless Onboarding Process

Experience a smooth onboarding process with our dedicated transition team. Bespoke onboarding journeys with a specialist team and resources at every step.

Oracle Database Expertise

Streamlined Onboarding

Our Oracle Database Managed Service kicks off with an in-depth site review, tailored specifically to ensure we fully grasp the intricacies of your unique database environment and its specific needs. This critical first step is foundational, allowing us to tailor our services to fit not just any environment, but yours. From the outset, we assign a dedicated take-on team - your personal guides throughout the onboarding process.

As you embark on this journey with us, you'll be granted exclusive access to our Customer Resource Portal, awealth of resources, including tutorial videos and 'how-to guides'. designed to empower you. These resources are there to guide you through the nuances of using our Customer Support Portal effectively – from raising tickets to submitting service requests, ensuring that help is always just a few clicks away. But our commitment to clarity and transparency doesn't stop there.

Our joint execution plan, a roadmap of our collaboration, is meticulously documented and regularly updated, guaranteeing that all stakeholders – from your IT team to our service managers – are perfectly aligned. This document serves as a beacon, ensuring that expectations are not only clear but met with precision.

In essence, our onboarding process is designed to be as seamless and efficient as possible, minimising disruption and maximising the potential of your Oracle database environment. We are committed to not just meeting, but exceeding, your expectations, paving the way for a productive and enduring partnership.

Get in Touch

Oracle Database Managed Service Customer Success

fairbanks

“DSP has supported Fairbanks for over 10 years and has helped us transform the business into a global leader in wetstock management. Oracle is a business-critical component of our infrastructure, and we rely on DSP managed services to maintain performance and availability whilst ensuring that the platform scales in line with our business growth. We’ve benefitted from DSP's deep knowledge and expertise in Oracle infrastructure management to identify bottlenecks and resolve any issues without impacting the business, whilst also keeping costs down.

Over the last 5 years, we’ve seen a staggering change in our system performance, and by continuing to work with the support of DSP, we are confident that we will be able to achieve our growth plans using their state of the art systems.”

Fairbanks
IT Director

BRITA Oracle Managed Service Testimonial

"Our relationship now is so much more than just client-and-supplier; it is a genuine partnership. It’s more valuable to us as it means we grow and develop as an organisation while working with DSP."

BRITA
IT Manager

Oracle Database Managed Service Testimonial

“BUUKs mission is to earn customer loyalty and drive business growth by providing consistently excellent service. DSP and their team of specialist Oracle DBAs have been long-term partners helping us achieve this mission by ensuring our systems and services remain available to our customers 24x7. During the time we’ve worked with DSP, they’ve built a level of trust regarding their commitment, knowledge and advice for the benefit of what we do at BUUK. This trust is important to us as an organisation.”

BUUK Infrastructure
Business Systems Manager

Torbay Council Logo

“Torbay Council has been a customer of DSP for over 6 years, they have shown to be a supportive Managed Service Partner, by going a step further in a timely and professional manner. This has meant no hesitation when renewing our contract and continuing to work together.”

Torbay Council
IT Infrastructure Manager

Benefits of DSP's Oracle Database Managed Service

  • Immediate ROI of up to 70%
  • Flexible to your demands, we have have as much input as you need
  • Reduces workload on your employees, freeing them up for more important projects
  • Around the clock support, you can rest easy knowing someone will always be there to help
  • Our Oracle experts provide over 20 years experience
  • Circumvent the hiring process, freeing you up for more innovative business decisions
Oracle Database Expertise
Oracle Database Performance Tuning Expertise
Oracle Cloud Expertise
Oracle Cloud Managed Service Provider

Speak to an Oracle
expert today

Submit an
enquiry form

Call us on:
0203 880 1686

Discover Other Features of an Oracle Database Managed Service

Robust Security Standards

Database Performance Tuning

Backups and Patching

Management Reports

Proactive Database Health Checks

24/7/365 Expert Support

Flexible Contract Models

Disaster Recovery and Security Audits

DSP-white-logo-2019-250px

 

Get in Touch

Speak to one of our Oracle Database experts today and see how we can help bridge the gap between what your business needs and your business maximising its potential. Fill out the form below, and we'll be in touch shortly!