Searching for a proactive Cloud Managed Service?

We offer flexible solutions for your unique Cloud management needs: Outsource or Co-source.

Outsource: Entrust your entire environment management to us. We handle all aspects of database administration, ensuring stress-free management at all times with significant cost savings.

Cosource: Our collaborative approach makes us an extension of your team, taking on routine and time-consuming tasks. We provide round-the-clock support at a fraction of the cost of hiring additional personnel, freeing up your internal team to focus on other areas of value.

We aim to ensure the uninterrupted performance of your Cloud infrastructure. We know that prevention is better than cure and always aim to solve problems before they become issues.

Our advanced monitoring systems keep a vigilant eye on your Cloud environment, detecting potential issues before they impact your operations. When incidents do occur, our expert team springs into action, quickly resolving issues to minimise downtime and impact, ensuring functionality is restored.

The security of your environment is paramount and we demonstrate our commitment to keeping your environment safe by meeting stringent security standards. Our ongoing certifications in ISO 27001:2013 and Cyber Essentials Plus show our commitment to upholding the highest information security standards. Security best practices are ingrained in our culture, and all staff undergo regular  training to keep security at the heart of our operations. Our dedicated Group Risk & Compliance Manager ensures that security measures are consistently implemented and improved to address evolving threats.

Our Cloud-based managed service provision begins with a detailed site review, so we understand your specific database environment and requirements. We then provide a dedicated take-on team to guide you through the onboarding process, working with your former supplier if necessary. You'll have access to our Customer Resource Portal with tutorial videos on how to raise tickets and service requests. Our joint execution plan is carefully compiled, ensuring all stakeholders are aligned and expectations are clear.

Regular health checks are a fundamental part of our Cloud Managed Service, ensuring the continuous optimisation of your environment.

We conduct thorough assessments to identify any areas that require attention, from configuration settings to database objects.

Our health checks are designed to keep your systems running optimally and reduce the risk of performance bottlenecks.

Our team of expert DBAs specialise in proactive database performance tuning.

We go beyond monitoring and actively identify and address potential performance problems.

Through tuning, we ensure that your Cloud environment always delivers peak performance to support your wider business functions.

We take a holistic approach to Cloud management, including critical tasks like backups and disaster recovery testing. Our team ensures that your data is securely backed up, and we regularly test your disaster recovery plans to guarantee rapid recovery in case of loss.

We also manage patching to keep your database systems up-to-date and secure, while security audits help safeguard your data from threats.

Stay informed and in control with detailed management information reporting. Our reports provide valuable insights into your environment's performance, empowering you to make data-driven decisions. With comprehensive reporting, you can track the health and performance of your databases over time.

Using an outsourced managed service provider, in whole or in part, enables businesses to achieve substantial cost savings through economies of scale and reduced training costs.  Typical cost savings are around 40%, however, we have saved some customers up to 70%!

With DSP, your Cloud environment is in the hands of a team of skilled DBAs, eliminating the reliance on a single individual and risk of inevitable human error.

Empower your internal IT team by freeing them from administrative tasks. Our comprehensive database management will not only optimise database performance but also boost efficiency, allowing your IT team to focus time and energy on new initiatives.

Take advantage of the knowledge and expertise of our UK-based team of database administrators. With a combined experience of over 200 years and more than 100 Oracle certifications, we are confident that we boast the best group of Oracle DBAs in the country. Our dedicated professionals are prepared to assist you with any database-related obstacle you may face, whether that's performance optimisation or troubleshooting.

Our efficient support framework use state-of-the-art technology to streamline issue resolution and administer support ticket management.

With our innovative approach, we minimise response times and maximise customer satisfaction, meaning customers can focus on their core operations while we manage their support needs. 

The average DBA works 252 days a year, for 8 hours a day, totalling 2,016 hours annually. Of course, its a huge worry about what happens if something bad happens when they're not there. Our expert team of DBAs at DSP can be available at all times, adding up to 8,760 hours a year! That means your database environment can receive an impressive 6,744 extra hours (equivalent to 281 extra days!) of dedicated support each year with out of hours support.