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Real Stories. Real Success.

DSP Customer Advisory Board,
April 2026

London Museum Docklands, London | April 21, 2026 | 9:30 AM - 4:30 PM

Advisory Board

News, Updates, Innovation

Guided Tour

Theme: Customer Success Stories

Join us for the next DSP Customer Advisory Board, focused on what matters most: real customer success, practical outcomes and shared experience.

This day aims to bring together senior leaders and practitioners from across our customer community to discuss successful transformations, lessons learned and the evolving role of managed services and cloud in driving measurable business value.

The day combines structured presentations, peer discussion and informal networking in a collaborative environment designed to encourage open dialogue.

docklands

Why attend?

  • Hear first-hand customer success stories from WMT and Natara

  • Gain insight into real-world delivery challenges and outcomes

  • Participate in an interactive customer forum led by Tracy Westall

  • Share perspectives with peers facing similar strategic and operational priorities

  • Strengthen your network within the DSP customer community

Agenda:

  • 9:30 - 10:00 Arrivals, Breakfast & Coffee

  • 10:00 - 10:15 Welcome/Overview
    Simon Goodenough, Chief Executive Officer, DSP Group

  • 10:15 - 10:45 West Midlands Trains - Customer Success Story
    Steve Roberts, WMT

    From licensing support to ongoing managed services, upgrades and a custom HS Self-Service solution, WMT's Steve Roberts will walk us through their journey with DSP.

  • 10:45 - 11:15 Kier - Customer Success Story
    Ron Chambers, Kier
    Kier's Ron Chambers will discuss the importance of having a partner whom you can trust and rely on during each step of the journey.     
  • 11:15 - 11:30 Coffee Break 

  • 11:30 - 12:00 DSP Managed Services & Licensing
    DSPTeam

     

  • 12:00 - 12:45 Lunch


  • 12:45 - 13:30 Quiz/Tour

     

  • 13:30 - 16:30 Customer Feedback Forum
    Tracy Westall, NED, DSP Group