Managed Services Designed for Agility, Control, and Performance
Enterprises require more than basic reactive support. They need a partner who understands their vision and uses the digital environment to make it a reality. Through our ASCEND framework, DSP integrates seamlessly into your operations, acting as a trusted advisor to deliver proactive, secure, and cost-optimised solutions. DSP’s ASCEND managed services are designed to keep your environments running at peak efficiency while reducing risk and freeing your teams to concentrate on strategic priorities with measurable results and sustained value.
Optimised performance, predictable costs, and strategic alignment
Enterprises today face a host of challenges: fragmented environments, unpredictable costs, performance limitations, and pressure to keep pace with change. DSP meets these challenges with our ASCEND framework, our methodology designed to deliver tangible results like cost control, improved reliability, and increased agility.
Our in-region specialists bring deep technical expertise to every interaction, ensuring rapid problem resolution and proactive optimisation of business-critical systems. We go beyond day-to-day management to align your digital estate with your broader business strategy. From embedding AI capabilities to driving data intelligence and extracting maximum value from your environment, our approach positions your organisation for long-term success.
By making DSP your strategic managed services partner, you remove single points of failure, reduce operational risk, and unlock the capacity to prioritise strategic initiatives and digital transformation. This means less downtime, better performance, and ongoing access to the latest innovation, without additional staffing or costly internal training.
From financial governance to security best practices, and from optimisation to a customer-first experience, our ASCEND model is transparent, accountable, and focused on delivering measurable business value. Together, we’ll help you consolidate, control, and scale with confidence.
Get in touch with one of our specialists today
DSP's ASCEND framework
ASCEND redefines the traditional managed service provider relationship. DSP becomes a central business partner focused on delivering value that extends far beyond IT. Support becomes a strategic function—delivering secure, efficient, and future-ready solutions to accelerate your goals and align outcomes with your broader business vision.
							
								
									
										
									
									
										
									
								
							
							Align
							
						
						Align IT strategy, AI initiatives, and operational processes directly with overall business goals and digital transformation. Ensure AI investments are purpose-driven and contribute directly to your organisation's strategic objectives.
							
								
									
										
									
									
										
									
								
							
							Secure
							
						
						Secure the entire enterprise with proactive cybersecurity, leveraging AI-driven threat detection and response, alongside robust data governance and compliance. This intelligently protects your organisation from escalating threats, ensures regulatory adherence, and maintains business continuity.
							
								
									
										
									
									
										
									
								
							
							Consolidate
							
						
						Consolidate/Control and optimise IT infrastructure, applications, and vendor relationships for maximum efficiency and cost-effectiveness, utilising AI for predictive operations and resource management. This propels significant operational savings, reduces complexity, and sustainably optimises IT resource utilisation through intelligent automation.
							
								
									
										
									
									
										
									
								
							
							Enable
							
						
						Enable a highly productive and effective workforce through seamless digital experiences, modern applications, and AI-powered tools for enhanced collaboration and automation. This elevates employee satisfaction and efficiency, supporting agile work environments with intelligent assistance.
							
								
									
										
									
									
										
									
								
							
							Navigate
							
						
						Navigate the adoption, integration, and ethical deployment of AI and advanced data analytics, transforming information into strategic assets for the business. This unlocks new insights for decision-making, enables innovation, and ensures the responsible and impactful implementation of AI across the organisation.
							
								
									
										
									
									
										
									
								
							
							Demonstrate
							
						
						Demonstrate clear and quantifiable business value from IT and AI investments, providing transparency and accountability to the leadership team. This positions IT and AI as fundamental to business operations, demonstrates tangible ROI, and solidifies IT's position as a strategic and vital function of the business.
DSP is the only company to be identified as a ‘Rising Star’ in all four quadrants in the latest ISG's Provider Lens™ evaluation for Oracle Cloud and Technology Ecosystem Europe 2024.
"DSP pairs disciplined engineering with AI-centric innovation, integrating OCI workloads across clouds while safeguarding them with ML-powered vulnerability scanning."
Roman Pelzel
Lead Analyst ISG
 
					 
					 
					 
					Key features and benefits of our managed services
							
								
									
										
									
									
										
									
								
							
							Proven Expertise and Industry Experience
							
						
						With over 25 years of supporting enterprise on-premises, hybrid, and cloud environments, DSP brings unmatched technical depth. We have a strong track record in highly regulated sectors, including finance, SaaS, public services, and construction, where system availability and compliance are critical.
							
								
									
										
									
									
										
									
								
							
							Proactive, Preventative Support
							
						
						We don’t just fix problems, we prevent them. Our mantra is 'Prevention is better than cure,' and we mean it. Through continuous monitoring, automated alerts, regular patching, and frequent health checks, DSP's team of specialists keeps your systems ahead of issues, maximising uptime and minimising risk.
							
								
									
										
									
									
										
									
								
							
							Business-Aligned Partnership
							
						
						Managed services with DSP go beyond technical support. We deliver strategic value through dedicated account teams, quarterly roadmap reviews, and service level agreements aligned to your business outcomes, not just system metrics.
							
								
									
										
									
									
										
									
								
							
							Security and Compliance as a Priority
							
						
						Security is integrated into every aspect of our service. We provide vulnerability management, compliance frameworks, and audit-ready platforms that meet the strictest regulatory requirements, ensuring peace of mind for your organisation.
							
								
									
										
									
									
										
									
								
							
							Seamless Onboarding and Flexible Models
							
						
						Our onboarding process is smooth and risk-free, designed for zero disruption and minimal internal workload. With flexible commercial options and modular service tiers, you can start with what you need and scale as your business grows.
							
								
									
										
									
									
										
									
								
							
							A True Extension of Your Team
							
						
						DSP acts as an extension of your IT function, bringing specialist skills, operational excellence, and a customer-focused mindset. We enable you to focus on innovation and growth while we manage your critical IT infrastructure reliably and efficiently.
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If you're nearing your renewal date and want to simplify your supplier list, or want to evaluate your current provider, we'd love to discuss your database with you.
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Mike Sowerbutts
Head of Managed Services
Talk to us about managed services today.


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