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MongoDB Managed Services
25 Years of Managed Service Experience
MongoDB Managed Services are at the core of our business and have been for our 25 years in business. If it's 3rd party specialist MongoDB Support that you need, whether onsite or remote, cloud or legacy, then it's likely that our MongoDB consultants have come across your situation before.
MongoDB support runs in our DNA. Our services are employed by over 200 enterprise and mid-sized clients, helping them reduce IT costs and increase the resilience of their critical MongoDB-based applications. The availability of your database infrastructure, whether on-premise or in the cloud, is our priority. Our MongoDB support team has the tools to manage, maintain, support, and administer your MongoDB database environments around the clock.
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What makes our MongoDB Managed Services 'next-generation'?
Preventative Analytics
Prevention V Cure. Our MongoDB Managed Services deliver actionable insight and predictive analytics; working with you, rather than in a bubble, we proactively ensure that your enterprise workloads running on MongoDB are as efficient as possible.
Instant Return on Investment
Outsourcing core DBA services causes an instant reduction in costs. Typically, you can expect to reduce operational costs between 40% - 70% depending on your production system. Our proven MongoDB DBA team will help you de-risk your technology. Think about the investment possibilities with the savings!
Total Environment Support
Complete data platform support from operating system support through to the application layer, making incident diagnosis effective and efficient.
Round the clock service
We work 24/7x365 to ensure you don't have to. Our team of DBAs, across London, Leeds, Basingstoke and Nottingham, use cutting edge service management tools to identify Severity 1 issues immediately so that overnight processes are not hindered.
A 24x7x365 Service
At DSP, we have UK teams based in London, Leeds, Nottingham & Basingstoke and internationally in Bulgaria and Japan. Our award-winning teams of DBAs work around the clock, so you don't have to. Monitoring your customers (or your own) estate overnight so that severity 1 issues can be dealt with immediately, limiting any impact on their (your) business.
Collaboration
Success is all about teamwork. We need to work with your in-house teams, your application provider and maybe even our own competitors. We understand this. When we on-board you we'll get to know your key dependencies and tailor our communication channels accordingly.
Key Features of our MongoDB Managed Services
Whilst organisations may use similar technologies, their support requirements will always differ. We understand this. At its heart, our MongoDB support service is a DBA-developed monitoring suite that allows us to be lightning fast in our reactions to potential issues.
However, the design of your service, the SLA, and the ability to use us in either ‘Fixed-Price’ or ‘Variable’ mode all comes down to tailoring, something that is simply part of the service.
Typical Elements of an MongoDB Managed Service include:
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Site Review & On-Boarding Service
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24x7x365 Performance Monitoring & Alerting
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Monthly or Quarterly Database Health Checks
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Pro-active Database Performance Tuning
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24x7 Hotline Support Service
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Access to Technical Data Analysis
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Automated Patching and Continuous Maintenance
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Backup, DR, Hosting, Cloud-enablement and Security auditing
