Oracle Database Support has been at the heart of our DNA for all 20 of our years in business. If it's 3rd party specialist support services that you need, whether onsite or remote, cloud or heritage, then it's likely that our Oracle consultants will have experience they can bring to bear.
What makes DSP stand out?
Prevention beats Cure. Our Oracle Support Services deliver immediate insight and predictive analytics; we don't work in a bubble, we work like an extended team proactively ensuring your Oracle workloads are running as efficient as possible.
We work 24x7 to ensure you don't have to. Our team of DBAs, across London, Basingstoke and Nottingham, use cutting edge service management tools to identify Severity 1 issues immediately so that overnight processes are not hindered.
Success is all about teamwork. We need to work with your in-house consultants, your application provider and maybe even our competition! We understand this. When we provision your service we'll spend time to understand your key dependencies and tailor our communications accordingly.
Since DSP was founded we have had continued success as an Oracle partner, particularly when applying their database technologies. We quickly found our niche of migrating, upgrading and supporting database environments, for which we have been doing for over a decade.
Over the years our relationship with Oracle has continued to flourish and through hard work and dedication we’ve reached the dizzy heights of being a highly esteemed Oracle Platinum Partner.
Trusted by Oracle we are seen within the industry as one of the best Oracle database support consultancy companies in the UK. For more information on the Oracle Technologies that we support, please contact us.
Our Oracle support service involves extensive proactive monitoring to keep your database optimised. All of this work is performed remotely by Oracle Certified Professionals who are regularly trained, constantly keeping up to date with shifts in technology and functionality. We’re not just Oracle specialists, we are trusted Oracle experts.
At the heart our Oracle support service is our DBA-developed monitoring suite which allows us to be lightening fast in our reactions to potential issues; however, the design of your service, the SLA and the ability to use us in either ‘Fixed-Price’ or ‘Variable’ mode all comes down to tailoring, something that is simply part of the service. Typical elements of an Oracle Managed Service would include: