Oracle Cloud Support Services

As a certified Oracle Managed Services Partner, DSP is a well-established Oracle Cloud support services provider that many organisations trust to ensure that their database is actively maintained and secure.

Our experts really have seen it all before and we’ll work in partnership with you to ensure we get the very best performance and value from your database in the long-term. We can help you find ways lower risk and ensure regulatory compliance as well as reduce costs and complexity, address skills gaps and constantly look for ways to improve availability and performance. We also provide upgrade notification and support in advance of changes.

We’ve helped organisations who want us to support their in-house team at certain times, and those who want to outsource their entire database support operation. Whatever is best for you, we offer tailored services for your business requirements and will put the team in place to ensure timely guidance and assistance to maintain your database in the cloud.

With us, you’ll have peace of mind that your Oracle Cloud database is in a safe pair of hands, for less than the cost of an in-house DBA.

A quality service alongside substantial cost savings

Managing your infrastructure can have a serious impact on resources that could be invested elsewhere.

We'll maintain your Oracle Cloud environments to the highest standard, keeping it fully accessible and highly available. Plus, our customers can expect to reduce operational costs by up to 70% - a huge cost saving compared to in-house resources.

In addition to providing 24/7 support, our specialists will continuously manage your costs and monitor your usage to ensure everything is rightsized and fully optimised.

A service built around your individual requirements

Our Oracle Cloud managed services can be scaled up or down, depending on your technical resources and desired level of control, but typically our services can be broken down in the following ways:

A light touch: We manage your computing, networking and storage but applications, middleware, operating systems and VMs sit with you.
A halfway house: Taking care of all your environment except applications and middleware.
A full-service: We'll take care of everything.

Built-in disaster recovery for if the worst happens

Our disaster recovery offers the ultimate safety net for minimising downtime and data loss in the event of a disaster.

With rigorous back-up systems ensuring three separate locations for your data, our teams are ready at a moment’s notice, whenever disaster strikes, to get your critical applications back online if there’s a problem.

Disaster recovery is highly effective and budget friendly, operating on a pay-as-you-go model and kicking in only when you need it – for complete peace of mind and reduced costs.

"DSP worked with the RPC technical resource team to fully design, develop and test to solution before go-live and continue to be a key part of our service, through providing exceptional support to RPC that allows us to provide the same level of support to our own customers."

RPC UK

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